ARRIANNE UNABIA
Silang,CAV
Summary
Versatile skills in case and project management, combined with a strong aptitude for problem-solving and collaboration, drive success in dynamic environments. A fresh perspective enhances the ability to tackle challenges with creativity and innovation, while a steadfast commitment to quality ensures exceptional outcomes. Recognized for adaptability and a proactive approach, consistently delivers effective solutions that meet organizational goals and exceed expectations.
Overview
13
13
years of professional experience
Work History
Case Manager
Bronski, P.C.
Remote
07.2025 - Current
- Managed case documentation and maintained accurate client records using electronic systems.
- Conducted assessments to identify client needs and developed tailored support strategies.
- Trained new staff on case management protocols and best practices to enhance team performance.
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Established and maintained relationships with key stakeholders.
- Conducted legal research and analysis to support case preparation and strategy development.
- Drafted legal documents including motions, briefs, and contracts with attention to detail.
Document Retrieval Specialist
Shane Smith Law
12.2024 - 05.2025
- Track requests for medical records and bills from hospitals, clinics, and providers
- Conduct regular follow-ups with healthcare providers and insurance companies
- Check received documents for accuracy and completeness
- Download records from portals and emails into electronic case management systems
- Remote Work
Administrative Head
Acedo Project Developers Inc
Cavite, Philippines
02.2018 - 06.2024
- Process all government required documents and permits
- Draft design and/or build contracts
- Prepare all necessary permits, tickets or reservations for travel of the President and CEO
- Supervise administrative employees
- Payroll and Liquidation
Data Analyst
EXL Services
Muntinlupa, Philippines
05.2016 - 01.2018
- Encode patient's information on our Patient Management Software
- Consolidate all workloads accomplished by colleagues and check quality prior to submission
- Processed high volumes of data entries with precision and attention to detail.
- Maintained data integrity by verifying and validating information across multiple systems.
Team Leader, Prefill Representative
Alta resources
Pasig, Philippines
08.2013 - 02.2015
- Assist clients in filling out health care application form
- Develop a strategy the team will use to reach its goal
- Monitor team members' performance to ensure the training they received is being put into use, and also to see if any additional training is needed
- Create daily reports to update management of the team's progress
- Coach team members to improve performance and also listen to their feedback
Education
Bachelor of Science - Electronics and Communications Engineering
Lyceum of the Philippines University
Intramuros, Manila04.2009
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Critical thinking
- Documentation proficiency
- Data entry and analysis
- MS Office
LANGUAGES
English - Proficient
Timeline
Case Manager
Bronski, P.C.
07.2025 - Current
Document Retrieval Specialist
Shane Smith Law
12.2024 - 05.2025
Administrative Head
Acedo Project Developers Inc
02.2018 - 06.2024
Data Analyst
EXL Services
05.2016 - 01.2018
Team Leader, Prefill Representative
Alta resources
08.2013 - 02.2015
Bachelor of Science - Electronics and Communications Engineering
Lyceum of the Philippines University
Awards
Champion – Lyceum Math Wizard, Junior Division, 2005 - 2006
1st Runner Up – Lyceum Math Wizard, Senior Division, 2006 - 2007 (The only 2nd year student to join and win the senior division of Math Wizards)
KEY ACHIEVEMENTS
- Efficiency Boost - Decreased processing time by 15% through streamlined workflow.
- Permit Coordination - Successfully managed over 10 permit applications yearly.
- Client Acquisition - Established 20 new client leads monthly via strategic outreach.
- Leadership Excellence - Increased team productivity by 25% with enhanced training programs.