
Dynamic business leader excelling in strategic planning and customer relations. Achieved consistent revenue growth through innovative sales strategies and effective team leadership with 30 years of experience in Hospitality industry. Skilled in luxury service of food and beverages like fine wines, spirits, tobacco, coffee and Chinese tea.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Efficient and effective in inventory control, cost management and staff training.
Entrepreneurial personality
Operations management
Food and beverage operations
Cost control
Service delivery management
Ordering supplies
Wine pairing
Beverage making
Table management
Employee supervision
Decision-making
Workflow planning
Attention to detail
Hospitality management
Kitchen equipment operation and maintenance