ARNOLD P. MERCADAL
Housekeeping Supervisor
Tanza,CAV
Summary
To be able to expose myself to the actual work field for professional advancement and growth, likewise, to further increase my skills while contributing to the attainment of the company’s objective.
Overview
2
2
Language
14
14
years of professional experience
Work History
Housekeeping Supervisor
Seda Manila Bay
10.2024 - Current
- Facilitated access to Aseana Avenue at the intersection with Abueva Road in Parañaque City.
- Supervised daily housekeeping operations, ensuring adherence to cleanliness and safety standards.
- Trained and mentored staff on efficient cleaning techniques and best practices.
- Conducted regular inspections of guest rooms and public areas for quality assurance.
- Coordinated with other departments to ensure seamless service delivery during peak occupancy periods.
- Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
Housekeeping Special Project Attendant
Citadines Bay City Manila
11.2018 - 10.2024
- Diosdado Macapagal Boulevard, Cor. Coral Way, Pasay City
- Provided exceptional customer service, addressing guest inquiries and ensuring satisfaction.
- Maintained cleanliness and orderliness in common areas, enhancing overall guest experience.
- Assisted with check-in and check-out processes, streamlining operations for efficiency.
Data Analyst
IQVIA (Quintiles IMS)
03.2017 - 11.2018
- 22 Upper McKinley Rd., Taguig, Metro Manila
- Supports daily business operations by generating reports, maintaining databases, and ensuring compliance.
- Gathering, maintaining datasets and cleaning them to ensure data integrity.
Guest Room Attendant
Ascott Bonifacio Global City
10.2014 - 03.2017
- 5th Avenue Corner 28th St., Bonifacio Global City
- Cleaned and sanitized guest rooms, ensuring compliance with hotel standards and health regulations.
- Managed inventory of cleaning supplies, tracking usage to maintain adequate stock levels.
- Collaborated with housekeeping team to achieve timely room turnovers for incoming guests.
Guest Room Attendant
Ascott Makati
12.2011 - 10.2014
- Assisted customers at Glorietta 4, Ayala Center, Makati, City
- Maintained cleanliness and organization of guest rooms to enhance guest satisfaction.
- Executed thorough inspections of rooms, ensuring adherence to quality standards.
- Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
Education
Bachelor of Science - Business Administration, Management
Universidad de Manila
Ermita Manila01-2011
High School - undefined
Tondo High School
Bo. Magsaysay, Tondo Manila01-2004
Skills
Housekeeping Logistics
Room readiness
Inventory Management
Lost and found management
Cleaning equipment operation
Safety Training Coordination
Task delegation
Training supervision
Staff Development
Opera and RMS software knowledge
Software proficiency
Problem Solving
Ability to perform physically in demanding work
Reliability
Solid communication and time management skills
Collaborative mindset
Reliability
Timeline
Housekeeping Supervisor
Seda Manila Bay
10.2024 - Current
Housekeeping Special Project Attendant
Citadines Bay City Manila
11.2018 - 10.2024
Data Analyst
IQVIA (Quintiles IMS)
03.2017 - 11.2018
Guest Room Attendant
Ascott Bonifacio Global City
10.2014 - 03.2017
Guest Room Attendant
Ascott Makati
12.2011 - 10.2014
High School - undefined
Tondo High School
Bachelor of Science - Business Administration, Management
Universidad de Manila
TRAINING AND SEMINARS ATTENDED
- “Comprehensive Natural Stone Maintenance Training” Ascott Bonifacio Global City, Bonifacio Global City, Taguig City, Philippines, July 28, 2015
- “Basic Clean Care Training” Ascott Makati, Glorietta 4, Ayala Center, Makati City, November 11, 201