Arnelyn Amparo
Pharmacy Assistant
Binangonan,Rizal
Overview
21
21
years of professional experience
Work History
Online Seller
Self Employed
11.2016 - Current
- Responded promptly to customer inquiries, ensuring excellent service and fostering positive buyer relationships.
- Processed orders efficiently, coordinating shipping and handling to meet customer expectations.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Pharmacy Assistant
Mercury Drug Corporation
11.2006 - 01.2012
- Assisted pharmacists in dispensing medications and managing inventory levels.
- Organized stock shelves, ensuring proper storage conditions for pharmaceuticals.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Promo Girl
Pfizer Account
06.2006 - 10.2006
- Conducted promotional activities to enhance brand visibility and customer engagement.
- Assisted in coordinating product demonstrations at events and retail locations.
- Educated customers about product benefits and features during promotional campaigns.
- Collaborated with team members to execute marketing strategies effectively.
Cashier
Watsons Megamall
01.2006 - 06.2006
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash management tasks, including balancing registers at shift end.
- Trained new staff on operational procedures and customer service standards.
Counter Person
Dunkin Donuts
06.2005 - 12.2005
- Prepared and served beverages and food items following company standards.
- Maintained cleanliness and organization of workstations for efficient operations.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Operated cash register, handling transactions accurately and efficiently.
Education
Bachelor of Arts - Development Communication
NorthWest Samar State University
Calbayog City, Samar03.2005
Timeline
Online Seller
Self Employed
11.2016 - Current
Pharmacy Assistant
Mercury Drug Corporation
11.2006 - 01.2012
Promo Girl
Pfizer Account
06.2006 - 10.2006
Cashier
Watsons Megamall
01.2006 - 06.2006
Counter Person
Dunkin Donuts
06.2005 - 12.2005
Bachelor of Arts - Development Communication
NorthWest Samar State University