ARNEL VELASQUEZ GODOY
ADMINISTRATIVE MANAGER
Birmingham Village Pulo, Cabuyao City Philippines
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
4011
4011
years of post-secondary education
1
1
Language
Work History
Administrative Manager
ARGOD'S TRANSPORT SERVICES
02.2013 - 12.2023
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Met department budgets by monitoring and reporting on office expenses.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Administrative Officer / Document Controller
DELTA AL WADI CONTRACTING L.L.C
Deira City Dubai
03.2007 - 09.2012
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Develop and maintain a filing system
- Check for accuracy and edit files, like contracts.
- Review and update technical documents manuals and workflows.
- Distribute project-related copies to internal teams.
- File documents in physical and digital records
- Create templates for future use
- Handling intake, scanning, verification, and storing documents.
- Filing and archiving relevant documentation
- Retrieving files for other employees and customers when needed
- Designing templates for documents, file types, and document databases.
- Controlling the flow of documents in and out of the department
- Ensuring the secure destruction and disposal of sensitive documents.
- Updating and maintaining document management systems and physical records.
- Maintaining the security of confidential documents.
- Submitted project documentation to management for approval, transmitting approved documents to customer.
- Collaborated with department heads to ensure that all documentation meets required standards.
- Maintained database containing purchasing, suppliers and personnel information.
- Created new folders for each project in accordance with company standards.
- Performed file backup to properly store and archive electronic registers.
- Resolved any discrepancies between paper-based files and electronic databases.
- Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
- Filled out and stored transmittal logs for permanent records.
Education
Diploma/Graduated - AIRLINE AND AIRPORT CUSTOMER CARE
STONEBRIDGE ASSOCIATED COLLEGE IN UNITED KINGDOM
Deira City Dubai UAE 01.2025 - 12.2007
Diploma/Graduated - COMPUTER SYSTEM DESIGN AND PROGRAMMING
AMA COMPUTER LC
Undergraduate - Bachelor of Science Major in Commerce
UNIVERSITY OF BATANGAS
Batanags City Skills
Time management
Team leadership
Operations management
Staff supervision
Quality management
Team player
Customer relations
Staff management
Analytical skills
Administrative skills
Languages
- ENGLISH
- TAGALOG
Personal Information
- Place of Birth: BATANGAS
- Height: 5'10
- Weight: 68 KG
- Passport Number: P43863198
- Date of Birth: 02/12/78
- Gender: MALE
- Nationality: FILIPINO
- Marital Status: MARRIED
- Religion: Church of Christ (IGLESIA NI CRISTO)
References
LIEZL CASTILLA GODOY - WIFE +639605115658, 0938062032
"Others available upon request"
Certifications and Licenses
Licenses
- Philippines Professional Driver's License, 02/01/22 up to 02/28/27, Restrictions: A, A1, B, B1, B2, C & D
- GCC Driving License (All Gulf Country License, 02/01/10 up to 02/28/20, Issued in Dubai - United Arab Emirates {Obtain 1st take only in Manual Category} for renewal
- International Driving License, 01/01/07, 01/31/2020 (for renewal
Certifications
- Land Transportation Office (LTO) Certificate , 03/01/20, Certificate of Attendance ROAD SAFETY AWARENESS AND DEFENSIVE DRIVING SKILLS
- Certificate of Attendance National Bureau of Investigation (NBI), 10/01/17, LAW ENFORCEMENT CHALLENGES AND PREPAREDNESS
- Certificate of Attendance Bureau of Fire (BFP), 07/04/17, FIRE SAFETY SEMINAR AND EVACAUTION DRILL
Timeline
Diploma/Graduated - AIRLINE AND AIRPORT CUSTOMER CARE
STONEBRIDGE ASSOCIATED COLLEGE IN UNITED KINGDOM
01.2025 - 12.2007
Administrative Manager
ARGOD'S TRANSPORT SERVICES
02.2013 - 12.2023
Administrative Officer / Document Controller
DELTA AL WADI CONTRACTING L.L.C
03.2007 - 09.2012
Diploma/Graduated - COMPUTER SYSTEM DESIGN AND PROGRAMMING
AMA COMPUTER LC
Undergraduate - Bachelor of Science Major in Commerce
UNIVERSITY OF BATANGAS
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