Arnel Bermejo
Metro Manila, Metro Manila, Pasay City, Barangay 184,Metro Manila
Summary
IT professional with experience in troubleshooting, maintaining, and supporting various hardware and software systems. Adept at diagnosing technical issues, providing timely resolutions, and offering guidance to users. Demonstrates strong problem-solving abilities and effective communication skills in fast-paced environment. Knowledgeable IT team member with background setting up, maintaining and repairing user stations. Works well independently on diverse support projects and kept impeccable records. Expert troubleshooter and critical thinker with great problem-solving abilities. Trustworthy [Job Title] with [Number] years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Responsible [Job Title], passionate about delivering outstanding quality and service. Offering [Number] years of experience in industry with history of recognition for performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technical/ Support Technician
free lancer
Metro Manila, Metro Manila, Pasay City, Barangay 184, Philippines
01.2025 - Current
- I do some maintenance in computer
- trouble shooting with network and computer hardware
- can do typing job 45w per minute average and up
- With a background in Caregiving ELderly or health assistance
- January Graduate as a Care Giving services Elderly NC II
- Moderate in English SKills
- Can Learn Fast and Train if needed.
- Installed new hardware and software to meet system specifications and user needs.
- Offered remote support to clients, diagnosing and solving IT problems via telephone and email.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
- Monitored computer system performance and intervened in identified problems.
- Backed up servers regularly to reduce data loss.
Education
A-Levels - Caregiving Services NC II Elderly
Fine International Training Center
Taguig, 0001-2025
A-Levels - Computer Technician System Management
International Electronics Technical Institute
Pasay CIty01-1998
Skills
- Technical liaison
- Client relationship management
- Adaptive problem solving
- Customer service
Languages
English
Intermediate
B1
Certification
- [Area of certification] certified
- TOR as a computer Technician
- Certificate Caregiving services Elderly NCII
Interests
- Surfing internet exploring studies and upgrading self in computer
- Interested in Health field of studies to upgrade
- Love to troubleshoot computers problems
- Assisting Customers needs when in computer problems
Timeline
IT Technical/ Support Technician
free lancer
01.2025 - Current
A-Levels - Caregiving Services NC II Elderly
Fine International Training Center
A-Levels - Computer Technician System Management
International Electronics Technical Institute