Armyne D. Sabico
Mostro, Anilao,Iloilo
Summary
- Delivers exceptional customer service through effective problem-solving and communication. Achieves customer satisfaction by engaging with clients to understand needs and providing tailored solutions. Contributes to team success by collaborating with colleagues to meet service targets.
- Utilises adaptability and openness to enhance customer engagement and service quality. Applies critical thinking and calmness under pressure to resolve conflicts and deliver effective solutions. Demonstrates strong time management and active listening skills to support operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Chat Support
Telus Digital
Pavia , Iloilo
02.2024 - 05.2026
- Engaged with customers to identify needs and enhance service delivery.
- Managed complaints with calm, clear communication and problem-solving.
- Identified issues, analysed information, and implemented solutions to improve customer satisfaction.
- Secured timely service delivery by implementing efficient processes.
- Collaborated with team members to meet and exceed service targets.
Customer Service and Sales Representative
IQOR Philippines
Iloilo
01.2023 - 02.2024
- Resolved customer issues and complaints through effective problem-solving, enhancing customer satisfaction.
- Achieved company targets by executing targeted sales strategies, contributing to revenue growth.
- Built exceptional customer satisfaction by delivering friendly service.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Education
Bachelor of Science - Psychology
Central Philippine University
01-2023
General Academic Strand -
Anilao National High School
01-2018
Mostro National High School
01-2016
Skills
- Adaptability
- Openness to new ideas
- Customer engagement
- Service quality assurance
- Communication skills
- Problem analysis
- Adaptable problem solving
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Critical thinking
- Problem-solving
- Willingness to learn
- Calm under pressure
- Analytical and critical thinking
- Quality Assurance
References
References available upon request.
Timeline
Customer Chat Support
Telus Digital
02.2024 - 05.2026
Customer Service and Sales Representative
IQOR Philippines
01.2023 - 02.2024
Bachelor of Science - Psychology
Central Philippine University
General Academic Strand -
Anilao National High School
Mostro National High School