Timeline
Work History
Education
Skills
Summary
Work Availability
Languages
Interests
Generic
Armyl Russel Salvador

Armyl Russel Salvador

Customer Service Representative
Malabon,00

Timeline

Bachelor of Science - Entrepreneurial Management

Technological University of The Philippines
08.2019 - 08.2023

Work History

Customer Service Representative

TELUS International Philippines
08.2024 - Current
  • Assisted customers with inquiries and issues, ensuring accurate information delivery.
  • Learned and utilized customer service software to manage support tickets efficiently.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Bachelor of Science - Entrepreneurial Management

Technological University of The Philippines
Ermita, Manila
08.2019 - 08.2023

Skills

Customer service

Active listening

Critical thinking

Data entry

Computer proficiency

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in CSR role.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Intermediate (B1)

Interests

Photography

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Armyl Russel SalvadorCustomer Service Representative