Online Reseller
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Monitored customer reviews and feedback to identify areas for improvement in product quality or service, taking corrective action as needed to maintain high standards of excellence.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Monitored trends in online retail to identify new opportunities for growth.
- Managed customer service inquiries and complaints for customer satisfaction.
