ARMHIL DIAZ ALINAN
Marilao,Bulacan
Summary
Results-driven professional with 8 years of experience in Ariba P2P processes and configuration. Led Monitoring and Incident Management teams, serving as Functional Architect for Change Management. Actively engaged in critical project events, fostering business collaborations and enhancing client relations. Demonstrated strong communication and collaboration skills through successful project delivery and sustainability initiatives.
Overview
9
9
years of professional experience
Work History
SAP Ariba Specialist and Lead
Woolworths Group Australia
06.2023 - Current
- Leads the Ariba Support team
- Managed customer escalations, achieving timely issue resolution and enhancing customer satisfaction.
- Provided technical support to customers, facilitating resolution of complex issues and improving overall service quality.
- S2P SAP Ariba Incident contact and support
- Payment Optimization team member
- Supported store teams with process updates and training, streamlining daily issue resolution.
- Built relationships with suppliers, managers, and support teams across retail channels.
IT Analyst – Procurement
Vestas Wind Systems
10.2022 - 03.2023
- Resolved issues with S2P SAP Ariba configuration
- Acted as contact person for Sustainable Project (Makersite), facilitating communication and project alignment.
- Coordinated Assent Emission Project to ensure compliance with environmental standards.
- Assent Emission Project
SAP ARIBA Analyst/Consultant
ACCENTURE
04.2018 - 10.2022
- Monitoring Management Lead
- Transaction Flow Monitoring and Issue Resolution
- Led incident management initiatives to ensure timely resolution of issues
- Incident Investigation and Resolution
- Architected change management processes to align with business requirements
- Business Requirement Analysis and Implementation
- Change Configuration Design and Implementation
- Assisted in quality assurance testing to ensure product reliability
- Test cases/ scenario planning and support
- Managed problem resolution processes for IT incidents
- Long term/permanent resolution for Recurring incident/issue events
- Acted as a subject matter expert on business processes
Accounting Specialist/ Customer Service Rep.
Convergys Corp.
11.2017 - 02.2018
WEB Developer (intern)
Valueline System & Solutions Corp.
06.2017 - 08.2017
Education
Bachelor of Science - Mathematics with specialization with Computer Science
Bulacan State University
City of Malolos, BulacanSecondary -
Seed Academy Foundation Inc.
Marilao, BulacanElementary -
Lambakin Elementary School- Annex
Marilao, BulacanSkills
- SAP Ariba sourcing
- SAP Ariba Testing
- P2P configuration
- Incident management
- Ticket management
- SAP ECC
- SAP Material Master
- SAP Business Technology
- Procurement Analytics
- Data Integration Solutions
- System Configuration
- Process Automation
- Database Management
- Data Reporting Tools
- User Experience Design
Personal Information
- Title: SAP ARIBA Consultant
- Date of Birth: 1997-02-15
- Nationality: Filipino
- Marital Status: Single
- Religion: Iglesia ni Cristo
Accomplishments
- High School Class Valedictorian and Excellent Leadership awardee.
- College Dean’s Lister
- Best System and Thesis Nominee
- Scholarship Beneficiary (From High School to College)
Seminars/Trainings Attended
- Ariba Bootcamp Training – April 2018
- Effective Verbal and Written Communications- November 2018
- Robotics Process Automation – February 2019
- Innovate Now with SAP Intelligence Technologies – May 2019
- Ariba Business Process Training – June 2019
- Procurement process Training – June 2021
- Presentation Flow in Consulting – February 2022
- Ecommerce Success Seminar – March 2022
Disclaimer
I hereby certify that all the above information is true and correct to the best of my knowledge and belief. Applicant
Timeline
SAP Ariba Specialist and Lead
Woolworths Group Australia
06.2023 - Current
IT Analyst – Procurement
Vestas Wind Systems
10.2022 - 03.2023
SAP ARIBA Analyst/Consultant
ACCENTURE
04.2018 - 10.2022
Accounting Specialist/ Customer Service Rep.
Convergys Corp.
11.2017 - 02.2018
WEB Developer (intern)
Valueline System & Solutions Corp.
06.2017 - 08.2017
Bachelor of Science - Mathematics with specialization with Computer Science
Bulacan State University
Secondary -
Seed Academy Foundation Inc.
Elementary -
Lambakin Elementary School- Annex