Armando Pilar Jr.
Retail Systems Manager
Taguig
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
23
23
years of professional experience
Work History
Retail Systems Store Manager
Super 8 Retail Systems
05.2008 - 01.2024
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managing over 50 customer calls per day, increased sales by 10% monthly
Suysing Commercial Corporation
Suysing Corporation
Taguig
01.2001 - 05.2005
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively with team environment.
Education
Associate of Applied Science - OFFICE ADMINISTRATION
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
TAGUIG 04.2001 -
High School Diploma -
SOUTHERN RIZAL INSTITUTE
PATEROS, METRO MANILA 04.2001 -
Skills
Store Merchandising
Partnership Building
Risk Management
Customer Service Management
Documentation and Reporting
Customer Service
Customer Response
Timeline
Retail Systems Store Manager
Super 8 Retail Systems
05.2008 - 01.2024
Associate of Applied Science - OFFICE ADMINISTRATION
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
04.2001 -
High School Diploma -
SOUTHERN RIZAL INSTITUTE
04.2001 -
Suysing Commercial Corporation
Suysing Corporation
01.2001 - 05.2005