Arlin Angkay
Summary
Dynamic Customer Service Associate Head at Twinpack Container Corporation, adept at enhancing operational efficiency through process optimization and team collaboration. Recognized for maintaining data integrity while delivering exceptional customer support. Successfully trained new associates, fostering a culture of excellence and ensuring high-quality service delivery.
Overview
27
27
years of professional experience
Work History
Customer Service Associate Head
Twinpack Container Corporation
12.1998 - 11.2025
- Provided exceptional customer support, resolving inquiries and complaints in a timely manner.
- Maintained accurate records of customer interactions, ensuring data integrity across systems.
- Collaborated with team members to streamline processes, enhancing overall operational efficiency.
- Trained new associates on customer service protocols and software tools for optimal performance.
Education
Bachelor of Science - Business Administration And Management
Philippine School of Business Administration
03-1999
Skills
- Customer support
- Data integrity
- Process optimization
- Team collaboration
Timeline
Customer Service Associate Head
Twinpack Container Corporation
12.1998 - 11.2025
Bachelor of Science - Business Administration And Management
Philippine School of Business Administration