ARLETTE BURCE
Registered Nurse
KAWIT
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Officer
Rodriguez Delos Santos & Naidas Law Office
Rosario Cavite
03.2014 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
Company Nurse
Light Rail Transit Authority
Pasay City
06.2011 - 02.2012
Private Duty Nurse
Cuisia Family
Paranaque City
03.2010 - 05.2011
- Supported personal care needs, shopping for groceries, and cleaning house.
- Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
- Interpreted patient needs, knowledge, growth and development to construct treatment plan.
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Assisted in development and implementation of service plans related to nursing and patient health care needs.
- Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
- Reported general, physical and mental condition of patients to support care initiatives.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Evaluated patient histories, complaints, and current symptoms.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Educated family members and caregivers on patient care instructions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Medical Secretary
Milagros D.Uy / Makati Medical Center
Makati City
04.1996 - 06.2007
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Maintained current and accurate medical records for patients.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Organized paperwork such as charts and reports for office and patient needs.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Received and routed laboratory results to correct clinical staff members.
Education
Bachelor Of Science In Nursing - Nursing
University of Sto Tomas Legaspi Formerly Aquinas
Lagaspi City Albay 01.1991 - 01.1995
Skills
Office management
undefinedTimeline
Administrative Officer
Rodriguez Delos Santos & Naidas Law Office
03.2014 - Current
Company Nurse
Light Rail Transit Authority
06.2011 - 02.2012
Private Duty Nurse
Cuisia Family
03.2010 - 05.2011
Medical Secretary
Milagros D.Uy / Makati Medical Center
04.1996 - 06.2007
Bachelor Of Science In Nursing - Nursing
University of Sto Tomas Legaspi Formerly Aquinas
01.1991 - 01.1995
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