Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
BusinessAnalyst
ARLENE B. ARNIBAL

ARLENE B. ARNIBAL

Freelance Table Tennis Coach
Imus, Cavite

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

24
24
years of professional experience
13
13
years of post-secondary education
4
4
Languages

Work History

Women's National Table Tennis Player

Philippine Sports Commission
Manila
04.1998 - 12.2011
  • Member of the National Women’s Table Tennis Team and represented the country in different international competitions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Sports Operation Officer

Sports Quotient Inc.
Mandaluyong
07.2007 - 10.2007
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.

Customer Service Associate

Conduent
Pasay City
06.2022 - 09.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer chats to answer questions about technical issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.


ESL Instructor

Linguage Inc
Cebu
06.2021 - 11.2021
  • Taught classes daily with advanced, beginner and intermediate levels of students.
  • Educated students in basics of English grammar and conversational speaking.
  • Set assessments to measure student progress and identify growth opportunities.

Customer Service Representative

Teletech Customer Care Management Philippines Inc
Cebu
03.2021 - 04.2021
  • Answered customer chats promptly and provided solutions on food delivery concerns using a tool.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.

Table Tennis Team Head Coach

San Beda College Alabang
Muntinlupa
10.2019 - 06.2020
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong communication and organizational skills through working on a team setting.

Youth Development Officer II

Local Government of Makati
Makati
01.2009 - 06.2018
  • Developed strong communication and organizational skills through working as Sports Facilities Administrator.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing different sports facilities and handling the table tennis program for the youth in Makati.

Education

Bachelor of Arts - Sports Studies

De La Salle University, AB-SPM
Taft, Manila
05.2004 - 04.2008

Rizal Technological University
Mandaluyong
06.2000 - 04.2004

Tomas Earnshaw Elementary School
Manila
06.1995 - 04.2000

Skills

    Leading team operations

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Accomplishments

As a Sports Facilities Administrator:

  • Used an application to develop an organized plotting of schedules in different sports facilities.
  • Achieved sports facilities improvement through effectively helping with budget proposals.
  • Supervised team of forty two personnel in the sports facilities.


As a National Table Tennis player:

  • Competed in local and international competitions and brought honor to Philippines.


As a Table Tennis Coach:

  • Implemented an effective table tennis program that supported in helping athlete achieved their goals.

Interests

Playing and teaching table tennis

Writing and Reading

Watching tv series and movies

Music

Physical Activities

Timeline

Customer Service Associate

Conduent
06.2022 - 09.2022

ESL Instructor

Linguage Inc
06.2021 - 11.2021

Customer Service Representative

Teletech Customer Care Management Philippines Inc
03.2021 - 04.2021

Table Tennis Team Head Coach

San Beda College Alabang
10.2019 - 06.2020

Youth Development Officer II

Local Government of Makati
01.2009 - 06.2018

Sports Operation Officer

Sports Quotient Inc.
07.2007 - 10.2007

Bachelor of Arts - Sports Studies

De La Salle University, AB-SPM
05.2004 - 04.2008

Rizal Technological University
06.2000 - 04.2004

Women's National Table Tennis Player

Philippine Sports Commission
04.1998 - 12.2011

Tomas Earnshaw Elementary School
06.1995 - 04.2000
ARLENE B. ARNIBALFreelance Table Tennis Coach