Summary
Overview
Work History
Education
Skills
Timeline
Generic
Arlene Regala

Arlene Regala

Cebu City

Summary

  • Motivated and enthusiastic professional with over 10 years of experience in sales and customer service, seeking a Sales Associate Position at a reputable company. Consistently delivering exceptional results by building strong customer relationships, exceeding sales targets, create intriguing subject lines, leverage tools to conduct surveys at scale, driving business growth and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Senior Sales Associate

MCC BPO
04.2021 - 11.2024

As a Senior Sales Associate, my primary responsibility was to support agents in successfully closing sales for our program, while ensuring that clients transitioned smoothly to a full subscription of our product.I worked closely with the sales team, providing guidance and resources to help them overcome obstacles and secure deals. Additionally, I assisted clients by addressing their needs, offering tailored solutions and facilitating a seamless onboarding process.Through my efforts, I contributed to achieving sales targets, maintaining high customer satisfaction and fostering long- term client relationships.

Taxi Dispatch Specialist/Logistic Dispatcher

AZPIRED INC.
07.2016 - 12.2020

In my role as a Taxi Dispatch Specialist, I was responsible for ensuring the timely and efficient transportation of our customers across multiple States in United States. I worked closely with a network of taxi and limousine drivers to facilitate smooth and reliable bookings. My key responsibilities included coordinating rides, confirming booking details and resolving any issues to ensure that our customers received a prompt and professional service. I also maintained clear communication with drivers and customers to ensure an absolute experience, consistently meeting our service standards and customer satisfaction goals.

Sales Associate

Direct Response Marketing and Training Solutions
03.2013 - 06.2016

As a Client Relations and Sales Associate, my role involved catering clients across multiple States in United States, offering them personalized service and guiding them through the process of subscribing to our new renewable energy solutions. I worked closely with potential customers to understand their needs, provided information about the benefits of renewable energy and presented tailored subscription options. My main responsibilities included closing sales by addressing client concerns, highlighting the value of our offers and ensuring a smooth transition to our new service.

Education

Bachelor of Science - Secondary Education -Major in English

Cebu Eastern College
Leon Kilat St. Cebu City
03-2020

Skills

  • Product knowledge
  • Optimize productivity and meet deadlines
  • Cold calling skills
  • Organize and detail oriented
  • Good in Ms Word,Excel,Powerpoint etc

Timeline

Senior Sales Associate

MCC BPO
04.2021 - 11.2024

Taxi Dispatch Specialist/Logistic Dispatcher

AZPIRED INC.
07.2016 - 12.2020

Sales Associate

Direct Response Marketing and Training Solutions
03.2013 - 06.2016

Bachelor of Science - Secondary Education -Major in English

Cebu Eastern College
Arlene Regala