Arlene Lopo
Antipolo City, Province Of Rizal
Summary
Proven ability to enhance customer experience and streamline inventory management processes.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
26
26
years of professional experience
Work History
Domestic Worker
Singapore
Singapore
05.2025 - 02.2026
- Organized household schedules and appointments to optimize daily routines for family members.
- Swept, mopped and polished non-carpeted floors to maintain streak-free shine.
- Managed laundry duties, including washing, ironing, and folding clothing items efficiently.
- Provided childcare support, supervising activities and ensuring safety during playtime.
- Assisted in meal preparation, adhering to dietary restrictions and preferences for family members.
- Maintained cleanliness and organization of household spaces to ensure a welcoming environment.
- Provided assistance with medication management.
Domestic Worker
Singapore
Singapore
05.2009 - 08.2021
- Managed housekeeping scheduling and planning.
- Assisted families with childcare responsibilities, creating a nurturing and educational atmosphere for children.
- Transported children to school, doctor appointments and various activities.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Provided emotional support and companionship to clients.
- Helped clients to maintain independence and quality of life.
- Provided assistance with medication management.
- Provided childcare support, supervising activities and ensuring safety during playtime.
Selling Clerk
Super Value Incorporated
SM Supermarket,Makati City
10.2008 - 04.2009
- Managed inventory control, ensuring accurate stock levels and timely replenishment.
- Processed transactions efficiently, maintaining a high level of customer satisfaction.
- Coordinated with team members to streamline workflow and improve service delivery.
- Trained new clerks on company policies, procedures, and operational systems.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Domestic Worker
Singapore
Singapore
06.2006 - 05.2008
- Maintained cleanliness and organization of household spaces to ensure a welcoming environment.
- Assisted in meal preparation, adhering to dietary restrictions and preferences for family members.
- Provided childcare support, supervising activities and ensuring safety during playtime.
- Managed laundry duties, including washing, ironing, and folding clothing items efficiently.
Stock Controller
Dm2 Trading
Quezon City, Metro Manila, Philippines
08.2000 - 06.2006
- Managed inventory levels, ensuring accurate stock availability and minimizing discrepancies.
- Developed and implemented efficient stock tracking systems to enhance operational accuracy.
- Conducted regular audits of inventory processes, identifying areas for improvement and streamlining workflows.
- Coordinated with suppliers to optimize order fulfillment and maintain consistent product availability.
- Trained junior staff on inventory management best practices, fostering a culture of accountability and efficiency.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
Education
Leadership And Entrepreneurship
Ateneo School of Government
Singapore08-2017
Certificate of Attendance - Hotel And Restaurant Management
Fi;ipino Overseas Workers in Singapore
Bayanihan Centre Singapore10-2013
Certfiicate of Attendance - Computer Fundamentals
Filipino Overseas Worker in Singapore
Bayanihan Centre Singapore07-2013
Certificate of Attendance - Spreadsheet Fundamentals
Filipino Overseas Workers in Singapore
04-2012
No Degree - Hotel And Restaurant Management
Roxas Memorial College of Arts And Trade
Kalibo Town, Province Of Aklan, Philippines03-2000
Lilo-an National High School
Lilo-an,malinao,aklan03-1999
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Languages
English
Intermediate (B1)
Filipino
Intermediate (B1)
Timeline
Domestic Worker
Singapore
05.2025 - 02.2026
Domestic Worker
Singapore
05.2009 - 08.2021
Selling Clerk
Super Value Incorporated
10.2008 - 04.2009
Domestic Worker
Singapore
06.2006 - 05.2008
Stock Controller
Dm2 Trading
08.2000 - 06.2006
Leadership And Entrepreneurship
Ateneo School of Government
Certificate of Attendance - Hotel And Restaurant Management
Fi;ipino Overseas Workers in Singapore
Certfiicate of Attendance - Computer Fundamentals
Filipino Overseas Worker in Singapore
Certificate of Attendance - Spreadsheet Fundamentals
Filipino Overseas Workers in Singapore
No Degree - Hotel And Restaurant Management
Roxas Memorial College of Arts And Trade
Lilo-an National High School