Arlene Buita
Caloocan City
Summary
Experienced Administrative and Virtual Assistant with strong skills in correspondence, document management, and client communication. Reliable, approachable, and adaptable, with proven ability to support teams, manage schedules, and ensure smooth operations. Seeking to contribute organizational and communication expertise to a dynamic company.
Overview
21
21
years of professional experience
Work History
Virtual Assistant
Freelancer
01.2016 - Current
- Handled correspondence and managed client communications in a professional and approachable manner.
- Organized and maintained digital documents and reports.
- Performed administrative tasks such as scheduling, email handling, and data entry.
- Supported clients in research, data mining, and database management.
Lot Tagger Associate
Invaluable Business Analytics
01.2014 - 01.2016
- Conducted online research and data verification.
- Maintained quality assurance by reviewing and managing tagged data.
- Produced accurate documentation to support business analytics projects.
Technical Support Representative
247 Customer Inc.
01.2008 - 01.2016
- Provided customer service and client support with a focus on clear and respectful communication.
- Assisted clients with technical troubleshooting and guided them through processes.
- Handled emails and supported customers in resolving issues efficiently.
Technical Support Representative
Teletech Phils. Inc
01.2006 - 01.2008
- Troubleshot internet and email issues for clients.
- Provided customer service and technical guidance.
- Supported users in software and hardware concerns.
Customer Service Representative / Market Research
ICT Phils.
01.2005 - 01.2006
- Conducted outbound calls for market research.
- Assisted clients and gathered survey data.
Education
B.S. - Psychology
Our Lady of Fatima University
B.S. - Physical Therapy
Our Lady of Fatima University
Skills
- Correspondence & Document Management
- Client Communication & Customer Service
- Data Entry & Email Handling
- Scheduling & Administrative Support
- Research & Data Mining
- Adaptability & Reliability
Timeline
Virtual Assistant
Freelancer
01.2016 - Current
Lot Tagger Associate
Invaluable Business Analytics
01.2014 - 01.2016
Technical Support Representative
247 Customer Inc.
01.2008 - 01.2016
Technical Support Representative
Teletech Phils. Inc
01.2006 - 01.2008
Customer Service Representative / Market Research
ICT Phils.
01.2005 - 01.2006
B.S. - Psychology
Our Lady of Fatima University
B.S. - Physical Therapy
Our Lady of Fatima University