Arjonh Arayan
Customer Service Representative
Taguig, Metro Manila
Summary
Dynamic Customer Service Representative with a proven track record at my previous employer, adept in problem-solving and active listening, significantly enhancing customer loyalty. Expertly managed high-stress situations, demonstrating adaptability and comprehensive product knowledge. Achieved notable increases in customer satisfaction through effective call management and conflict resolution.
Overview
1
1
year of professional experience
1
1
Language
Work History
Customer Service Representative
Alorica
10.2023 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Pasay City South High School
Villamor Air Base, 183, Pasay, Metro Manila 04.2001 -
Skills
Problem-solving
Timeline
Customer Service Representative
Alorica
10.2023 - 10.2024
High School Diploma -
Pasay City South High School
04.2001 -
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