Arjoie Santos

• determined the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
• monitored testing procedures and verified the performance of tests according to established item specifications and protocol.
• completed precise measurements using special tools.
• communicated with production team members about quality issues.
• I examined the products' quality, paying attention to their features, appearance, and other details.
• performed visual examinations and non-destructive tests as necessary.
• evaluated parts and finished products in accordance with manufacturing requirements and quality standards.
• conducted examinations, tests, and measurements of raw to cooked products to ensure compliance with rules and desired specifications.
• We compared the color, shape, texture, and SE of the products and materials to known samples.

Responsibilities:

Lab Analyst/Quality In-Line

a. Sensory evaluation of liquid products (powdered juice, coffee)

b. Receiving/Analyzing of incoming raw materials (powder)

c. Checking of product quality based on standards (pH, moisture, tapped density)

d. Finished goods analyses: vitamin C and citric acid (titration for powdered juices).

2. Research and Development Assistant

a. Formulating clients requests (powdered juice, seasonings)

• Carried out day-to-day duties accurately and efficiently

• Updated quality control standards, methods, and procedures to meet compliance requirements.
• followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• provided observations, took measurements and performed tests at various stages according to the quality control plan.
• performed root cause analysis on non-compliant parts.
• sorted products and provided expertise on non-conforming product requirements.
• conducted employee audits to check production performance against process standards.
• calibrated instruments and scales in the production area and quality lab.
• rejected materials, components and finished products and documented reasons.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Sensory panelist for duo-trio, triangle test, Hedonic rating scale and descriptive test.