Adept Computer Technician with a proven track record at Local Government Service, enhancing system performance and user satisfaction through expert hardware installations and software upgrades. Skilled in diagnosing and resolving complex technical issues, coupled with exceptional customer service abilities. Achieved a significant reduction in system downtime, ensuring seamless operations and support. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
System Upgrades
Software Installation
Customer Service
Hardware Configuration
Hardware Installation
Hardware and software installation
Computer Troubleshooting
Installation and Repair
Technical Support
Software Updates
Hardware troubleshooting
Remote Support
Desktop and laptop installations
Virus Removal
System diagnostics
Printer setup