ARJAY SANTOS
Assistant Cabin Steward
Tanza, Province Of Cavite
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Housekeeping Attendant
Mystic Cruises
11.2024 - 07.2025
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Received positive feedback from guests regarding the cleanliness and comfort of their accommodations, reinforcing company standards for exceptional service.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Waiter
Mystic Cruises
01.2023 - 09.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Galley Steward
Holland America Line
04.2022 - 12.2022
- Managed daily stock levels and rotated perishable items appropriately, preventing spoilage or shortages during service periods.
- Participated in regular training sessions to stay current on industry best practices and enhance professional skills.
- Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
- Provided exceptional customer service by addressing diner inquiries or concerns promptly and courteously.
Cook
El Chico
01.2016 - 09.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Diploma in Hotel And Restaurant Management -
Montessori Professional College
Bacoor, Province Of Cavite, Philippines 04.2001 -
High School Diploma -
Alternative Learning System
Imus, Province Of Cavite, Philippines 04.2001 -
Skills
Sorting and washing laundry
Timeline
Housekeeping Attendant
Mystic Cruises
11.2024 - 07.2025
Waiter
Mystic Cruises
01.2023 - 09.2023
Galley Steward
Holland America Line
04.2022 - 12.2022
Cook
El Chico
01.2016 - 09.2018
Diploma in Hotel And Restaurant Management -
Montessori Professional College
04.2001 -
High School Diploma -
Alternative Learning System
04.2001 -
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