Ar Jay Morallos
any
Sarrat, Ilocos Norte
Summary
Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations. Detail-oriented Stock Clerk with more than 6 Months of experience properly handling wide range of products. Skilled in merchandise receipt, unloading and unpacking functions. Attentive to proper coding and stocking of shelves. Strongly committed to enhancing customer experience. Dedicated and motivated individual with many seasons of experience working as top-performing clerk. Checks in, reviews and processes incoming shipments of merchandise. Monitors shrinkage situations and notifies store management of suspicious situations. Quickly completes and files paperwork correctly. Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Stock Clerk
Sanford Marketing Corporation
Laoag City, Ilocos Norte
10.2018 - 04.2023
- Maintained effective team member communication.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Conducted inventory and restocked items throughout day.
- Performed inventory control, such as counting, and stocking merchandise.
Personal Cook
Lany's Tupig
Sarrat, Ilocos Norte
01.2021 - 12.2022
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Service Waiter
White House Kitchen Lab
Laoag City, Ilocos Norte
12.2019 - 01.2020
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new servers on restaurant policies and procedures.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Informed customers about daily and seasonal specials.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Online Seller
Oil based perfume Laoag area
Sarrat, Ilocos Norte
05.2019 - 12.2019
- Established relationships with suppliers to increase online product offerings.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Analyzed customer trends and provided insights to improve customer experience.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Created clear, precise and properly detailed product and service information on company website.
Cater Waiter
Naro's Catering services
Sarrat Ilocos Norte
08.2018 - 01.2019
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Secondary Education
Mariano Marcos State Univerity
Laoag City, Ilocos Norte 08.2020 - Current
High School Diploma -
Sarrat National High School
Sarrat, Ilocos Norte 06.2013 - 03.2018
Skills
Exceptional time management skills
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team and staff members.
Timeline
Personal Cook
Lany's Tupig
01.2021 - 12.2022
No Degree - Secondary Education
Mariano Marcos State Univerity
08.2020 - Current
Service Waiter
White House Kitchen Lab
12.2019 - 01.2020
Online Seller
Oil based perfume Laoag area
05.2019 - 12.2019
Stock Clerk
Sanford Marketing Corporation
10.2018 - 04.2023
Cater Waiter
Naro's Catering services
08.2018 - 01.2019
High School Diploma -
Sarrat National High School
06.2013 - 03.2018
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