Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Arjay Javier

Arjay Javier

Room Attendant
Pontevedra,Capiz

Summary

Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.

Overview

5
5
years of professional experience

Work History

Housekeeping Room Attendant

Ambassador in Paradise Resort Corp
Boracay, Malay, Aklan
03.2023 - Current
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Replenished room amenities according to established guidelines.
  • Provided guests with information on hotel services and room features.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Kept up-to-date records of items cleaned in each room.
  • Communicated effectively with team members about daily assignments and task progress.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Responded promptly to guest requests for additional supplies or services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Public Area Attendant

Ambassador in Paradise Resort Corp
Boracay, Malay, Aklan
05.2019 - 03.2023
  • Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
  • Checked and replenished amenities in guest rooms and common areas.
  • Cleaned windows, glass partitions, and mirrors using appropriate cleaning materials.
  • Dusted furniture, walls, machines, and equipment in assigned area.
  • Removed trash from waste receptacles on a regular basis.
  • Stocked supply closets with necessary items for housekeeping staff.
  • Sanitized surfaces throughout the hotel with disinfectant spray or wipes.
  • Provided assistance to guests with luggage when needed.
  • Followed safety procedures while operating machinery such as vacuums and buffers.
  • Replenished linens, towels, toiletries in guest rooms daily.
  • Assisted other departments such as laundry to ensure guest satisfaction.
  • Reported any maintenance issues or damages to management promptly.
  • Provided information about services offered by the hotel upon request.
  • Responded quickly to requests from guests or other departments promptly.
  • Conducted routine inspections of all public areas to identify potential hazards.
  • Monitored indoor and outdoor areas proactively for anything out of place or needing attention, kept alert for guests in need of help and practiced exemplary hospitality.

Education

Undergraduate - Hotel Management

Capiz State University
Pontevedra Roxas, Capiz

Skills

  • Supply Inventory Management
  • Maintenance Coordination
  • Meeting Room Preparation
  • Quality Assurance
  • Quality Control
  • Health Standards Compliance
  • Interpersonal Skills
  • Customer Inquiry and Response
  • Time management abilities
  • Housekeeping
  • Goal Setting
  • Adaptability
  • Continuous Improvement
  • Flexible Schedule
  • Guest Services
  • Guest Request Response
  • Interpersonal Communication
  • Team Support and Collaboration
  • Effective Communication

Languages

Filipino
First Language
English
Intermediate (B1)
B1

References

Kristine Solano

Housekeeping Manager

Ambassador in Paradise Resort

hkambassadorinparadisecom@gmail.com

Ms. Mary Dawn Labordo

HR Officer

Ambassador in Paradise Resort

hr@ambassadorinparadise.com

Timeline

Housekeeping Room Attendant

Ambassador in Paradise Resort Corp
03.2023 - Current

Public Area Attendant

Ambassador in Paradise Resort Corp
05.2019 - 03.2023

Undergraduate - Hotel Management

Capiz State University
Arjay JavierRoom Attendant