Summary
Overview
Work History
Education
Skills
Timeline
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Arismae Margen

Arismae Margen

Silay City

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

ESL Teacher

51talk
Beijing
02.2021 - Current
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Created and delivered engaging lesson plans to accommodate different learning styles.

Customer Service Representative

IQOR
Bacolod City
10.2019 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.

Customer Service Representative

Panasiatic Solutions
Bacolod City
09.2017 - 03.2018
  • Educated customers about billing, payment processing and support policies and procedures.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor Of Science - Hospitality Management

La Consolacion College- Bacolod
Bacolod City
06.2012 - 03.2016

Skills

Multi-tasking

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Timeline

ESL Teacher

51talk
02.2021 - Current

Customer Service Representative

IQOR
10.2019 - 03.2020

Customer Service Representative

Panasiatic Solutions
09.2017 - 03.2018

Bachelor Of Science - Hospitality Management

La Consolacion College- Bacolod
06.2012 - 03.2016

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Arismae Margen