Aries Alejandro

• Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
• Maintained accurate records of project documentation including status reports, meeting minutes, resource tracking spreadsheets which aided future decision-making activities efficiently when required often.
• Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
• Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.
• Optimized resource allocation by accurately forecasting workload demands based on historical data analysis and current trends.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
• Provided input to team lead regarding areas for process and procedural improvement.

· FTTH Projects & Fiber Optic Splicing - Terminates various forms of telecommunications and electrical wiring and cabling including copper and fiber optic cabling, patch panel fusion or MM Fiber Optic Cables of various types of connector(ST/SC/LC).

· Surveillance Camera (CCTV) – Knowledgeable of installation and programming of the complete system both analog and IP cameras.

· SIRA Certified CCTV Technician with licensed No.300489

· Access Control System &Video Intercom- Knowledgeable of this system using access cards and IP base video intercom. (HIK VISION, Bticino, Commax and WatchNet).

PABX – Have background in KX-HDV series (IP Phone) and Panasonic TES 824

• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Mentored junior members of the team on best practices in issue resolution techniques.
• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.