Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Reference
Generic
ARIEL MANDAWE

ARIEL MANDAWE

CEBU

Summary

Experienced debt collector with a solid background in managing overdue accounts and resolving payment issues.


Proven track record of successfully negotiating repayment plans and reducing delinquency rates.


Skilled in negotiation, account management, and resolving delinquent accounts with a strong focus on team collaboration and adaptability.

Overview

16
16
years of professional experience

Work History

Field Debt Collector

Flexi Finance Asia Inc.
10.2021 - Current
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
  • Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.

Online Seller

Owned Business
09.2020 - 09.2021
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
  • Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
  • Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.

Building Maintenance - Team Leader

SERVICIO FILIPINO, INC.
07.2014 - 08.2020
  • Supervised employee performance, preventive maintenance, and safety.
  • Collaborated with other department leaders to develop comprehensive facility maintenance plans and priorities.
  • Increased safety awareness by conducting regular safety meetings and addressing concerns promptly.
  • Managed maintenance projects, ensuring timely completion within budget constraints.

Building Maintenance

CITY SERVICE CORPORATION
08.2009 - 06.2014
  • Demonstrated excellent time management skills by consistently meeting deadlines while juggling multiple tasks and priorities related to building maintenance services.
  • Improved overall facility upkeep by performing general building maintenance tasks such as painting, plumbing, and carpentry work.
  • Improved overall building maintenance with regular inspection and repair of fixtures, doors, windows, and furniture.
  • Actively participated in departmental training sessions or workshops, staying up-to-date on best practices in building maintenance and safety.

Education

Primary Education -

Combado Elementary School
04-2000

High School Diploma -

Don Potenciano Catarata Memorial High School
04-2004

Skills

  • Influencing and negotiation Skills
  • Interpersonal skills and teamwork
  • Collections processing and delinquent account management
  • Skip tracing and payment arrangement
  • Effectively represent myself in a small claims court case, including serving a summons
  • Computer Literate
  • Basic knowledge with Word and Excel
  • Plumbing expertise
  • Carpentry and woodworking
  • Masonry and construction skills

Accomplishments

  • Earned the "Top Field Debt Collector" Award in 2021-2023.
  • Earned the "Mandatory 8-Hours Safety and Health Seminar" Certificate in 2019.
  • Earned the "Integrated Pest Management" Certificate in 2019.
  • Earned the "Five Years of Service" Award in 2014.

Timeline

Field Debt Collector

Flexi Finance Asia Inc.
10.2021 - Current

Online Seller

Owned Business
09.2020 - 09.2021

Building Maintenance - Team Leader

SERVICIO FILIPINO, INC.
07.2014 - 08.2020

Building Maintenance

CITY SERVICE CORPORATION
08.2009 - 06.2014

Primary Education -

Combado Elementary School

High School Diploma -

Don Potenciano Catarata Memorial High School

Reference

Rheljie Comeso

0915-514-4517

Manager


Smither Sauce

0905-439-1686

Collector

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ARIEL MANDAWE