Ariel Alburo
Antipolo City, Province Of Rizal,RIZ
Summary
Dynamic Administrative Officer with a proven track record at World Education, excelling in records management and enhancing office productivity. Skilled in relationship building and adept at utilizing CRM systems, I consistently exceeded sales targets and improved team efficiency through strategic leadership and effective communication.
Overview
15
15
years of professional experience
Work History
Administrative Officer
World Education
01.2020 - 10.2024
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Outbound Sales Representative
Solar Energy Inc.
02.2018 - 12.2019
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Increased sales revenue through strategic cold calling and lead generation activities.
- Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
- Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.
Team Leader, Sales Operations
Teleperformance
02.2010 - 02.2018
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
Education
Bachelor of Science - Business Administration Major in Marketing
St. Chamuel College
Marikina City, Metro Manila, Philippines04-2009
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Scheduling appointments
- Relationship building
Timeline
Administrative Officer
World Education
01.2020 - 10.2024
Outbound Sales Representative
Solar Energy Inc.
02.2018 - 12.2019
Team Leader, Sales Operations
Teleperformance
02.2010 - 02.2018
Bachelor of Science - Business Administration Major in Marketing
St. Chamuel College
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