Arianne Dimacali
Front Desk Receptionist
Dinalupihan
Summary
Dynamic Front Desk Receptionist with a proven track record at Buena Casa Hotel, excelling in customer service and problem resolution. Leveraged innovative thinking and attention to detail to enhance guest experiences and optimize reservations, contributing to a welcoming atmosphere and efficient operations. Adaptable team player committed to delivering exceptional service.
Overview
3
3
Languages
1
1
Certification
Work History
Front Desk Receptionist
Buena Casa Hotel
11.2025 - 03.2026
- Greeted guests warmly, creating a welcoming atmosphere for all visitors.
- Managed phone inquiries, providing accurate information about hotel services and amenities.
- Assisted with check-in and check-out processes, ensuring seamless guest experiences.
- Coordinated reservations using hotel management software to optimize room occupancy.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Tourism Management
College of Subic Montessori, Inc.
Sta. Isabel, Dinalupihan, Bataan 04.2026
High School Diploma - Humanities And Social Sciences
Mother Margherita De Brincat Catholic School
Tucop Dinalupihan Bataan 04.2022
Skills
Customer service
Attention to detail
Time management
Active Listening skills
Flexible problem-solving skills
Team collaboration
Workflow optimization
Adaptability
Innovative thinking
Certification
Front Office System NCll
Timeline
Front Office System NCll
12-2025
Front Desk Receptionist
Buena Casa Hotel
11.2025 - 03.2026
Bachelor of Science - Tourism Management
College of Subic Montessori, Inc.
High School Diploma - Humanities And Social Sciences
Mother Margherita De Brincat Catholic School