Ariana Jade Morales
Quezon City, Metro Manila
Summary
Experienced with brand positioning and market analysis, fostering strong consumer connections. Utilizes creative marketing strategies to enhance brand recognition and loyalty. Track record of effective communication and relationship management, ensuring alignment with brand objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Advocate
Namayan Digital Inc.
09.2024 - Current
- Monitored customer feedback channels and addressed concerns in a timely manner, preserving brand reputation and fostering trust among consumers.
- Coordinated with influencers and bloggers to promote brand awareness through authentic endorsements on various platforms.
- Implemented successful email marketing campaigns that drove higher open rates and click-throughs while maintaining a professional tone throughout communication materials.
- Strengthened brand loyalty with exceptional customer service skills, providing personalized attention to consumers needs and preferences.
Office Encoder
Green-tech Konstruct Solutions Inc.,
02.2023 - 01.2025
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Obtained scanned records and uploaded into database.
- Maintained up-to-date knowledge on relevant technology advancements, incorporating them into work processes as appropriate.
- Adapted quickly to changing priorities, shifting tasks as necessary without compromising results or deadlines.
Cashier
Angela's Convenience Store
04.2022 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Nicolites Montessori School
Nasugbu, Province Of Batangas, Philippines06-2024
Skills
- Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Calendar), Trello, Asana, Slack, Canva
- Time Management: Ability to prioritize tasks and meet deadlines efficiently
- Organization: Strong record-keeping and data entry skills with high accuracy
- Communication: Excellent written and verbal communication skills
- Customer Service: Proven ability to handle inquiries and resolve issues
- Social Media Management: Experience in creating content and managing social media platforms
Certification
- Google Workspace Certification - Coursera
- Microsoft Office Specialist (MOS) Certification - LinkedIn Learning
- Social Media Marketing Fundamentals - HubSpot Academy
- Integrated Digital Marketing Certificate – American Marketing Association.
- Brand Strategy Certification – Coursera
Additional Information
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully managed customer feedback channels, improving brand loyalty and trust.
- Increased social media engagement through compelling content creation.
- Improved data entry efficiency by implementing personalized keyboard shortcuts.
Timeline
Brand Advocate
Namayan Digital Inc.
09.2024 - Current
Office Encoder
Green-tech Konstruct Solutions Inc.,
02.2023 - 01.2025
Cashier
Angela's Convenience Store
04.2022 - 05.2023
High School Diploma -
Nicolites Montessori School
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