ARGEE S. DORADO
Roxas City
Summary
Self-motivated professional with extensive experience in the restaurant industry. Expertise in managing guest reservations, takeout orders, and addressing inquiries efficiently. Proven track record of high performance and reliability with minimal supervision.
Overview
15
15
years of professional experience
Work History
Waiter
Royal Caribbean International
Miami
01.2024 - Current
- Cleared dishes between courses and refilled drinks as needed.
- Ensured prepared food met quality and quantity standards before serving.
- Accurately processed cash payments using POS system and provided correct change.
- Replenished napkins, silverware, and dining supplies as necessary.
- Resolved customer complaints professionally in accordance with company policy.
- Delivered food to tables promptly while maintaining appropriate temperatures.
- Complied with health department regulations on food handling and sanitation.
Waiter's Assistant
Royal Caribbean International
Miami
01.2019 - 01.2023
- Greeted customers, provided menus, and addressed inquiries regarding menu items.
- Served alcoholic beverages in compliance with state laws and regulations.
- Cleared used dishes and provided beverage refills to maintain a tidy dining environment.
- Checked on customers throughout meals to ensure satisfaction with food and drinks.
- Assisted waitstaff by carrying trays and busing tables as needed.
RESTAURANT ATTENDANTS
Royal Caribbean International
Miami
01.2018 - 01.2019
- Collaborated with kitchen staff to ensure timely food order delivery.
- Inspected dining areas for cleanliness prior to guest seating.
- Organized and cleaned restaurant dining area, including tables, chairs, and floors.
- Set up buffets for special events per management requests.
- Refilled water glasses for guests during meals.
- Replenished condiments as required throughout shifts.
GALLEY STEWARDS
ROYAL CARIBBEAN INTERNATIONAL
Miami
01.2017 - 01.2018
- In charge of the overall cleanliness of the galley and making sure that there is available equipment to be used by the chef all the time.
- Managed storage areas for perishable foods ensuring proper temperature control at all times.
- Adhered strictly to safety guidelines while working with dangerous chemicals or hazardous materials.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
LOCAL STORE MARKETING REPRESENTATIVES
Riyadh International Catering Corp
Hail
01.2016 - 01.2017
- Enhance the store image in the community
- Increase customer’s loyalty
- Build brand awareness
- Grow store traffic, sales and awareness
- Develop involvement and recognition within the local community
HOST
Riyadh International Catering Corp
Buraida
01.2015 - 01.2016
- Greet customer as soon as they walk through the door
- Provides patrons with accurate wait time estimated during busy periods
- Maintain a neat, organized front of house environment
- Seat guest and take initial drink orders as needed to ensure ideal speed of service
- Assist with opening/closing task and side work as needed
- Rotate seating between different stations to ensure even workloads for wait staff
DATA ENCODER
Capiz International Lending Corporation
Roxas City
01.2013 - 12.2013
- Encoded client data into database efficiently and accurately.
- Compiled, verified, and sorted information to prepare source data for entry.
- Reviewed data for errors or deficiencies, correcting incompatibilities promptly.
- Conducted research for incomplete documents to ensure completeness.
- Applied data program techniques and procedures to enhance processing efficiency.
- Scanned documents and printed files as required for operational needs.
- Maintained confidentiality of sensitive information at all times.
- Responded to information queries and accessed relevant files swiftly.
SALES ASSOCIATE
Suyen Corporation, BENCH BOUTIQUE
Roxas City
01.2010 - 01.2011
- Ensuring high level of customer satisfaction through excellent sales service
- Assessing customers’ needs and providing assistance and information on product features
- Welcoming customers to the store and answering their queries
- Maintain in stock and presentable condition as assigned areas
- Remain knowledgeable on products offered and discuss available options
- Process point of sale purchase
- Handle return of merchandise
- Build productive trust relationship with the customer
- Comply with inventory control procedure
- Suggest ways to improve sales
FRAUD SPECIALIST/FINANCIAL ACCOUNT
Capital One/Sitel Philippines
Mandaluyong
01.2017
- The fraud specialists must prevent, detect and investigate any signs of external and internal fraud
- They assess the risks of fraud
- They make recommendations in controlling the risks
- They utilize specialist skills and apply a comprehensive approach in dealing with all types of corruption and fraud.
SERVICE CREW, McDonald’s
Jubail
01.2015
- Cashiering
- Take orders from the customer and present them as requested
- Process bills for the customer and issue them a receipt
- Help with outdoor delivery or with food preparation at the kitchen depending on what is required at any particular time
- Pack foods ordered by the customers and serve them in the most efficient manner
- Set the table in an orderly manner before customer show up
- Get tables cleaned once customers are through with their dining
- Provide helpful answers to queries or question proffered by the customer
- Furnish customers with helpful information regarding service time and special deal offers.
Education
Bachelor of Science - Computer Science
Filamer Christian University
Roxas, Roxas City01.2014
Bachelor of Science - Industrial Technology
Capiz State University
Fuentes Drive, Roxas City01.2007
Skills
- Food safety
- Cash handling
- POS system
- Customer service
- Sales strategies
- Inventory management
- Time management
- Problem resolution
Timeline
Waiter
Royal Caribbean International
01.2024 - Current
Waiter's Assistant
Royal Caribbean International
01.2019 - 01.2023
RESTAURANT ATTENDANTS
Royal Caribbean International
01.2018 - 01.2019
GALLEY STEWARDS
ROYAL CARIBBEAN INTERNATIONAL
01.2017 - 01.2018
FRAUD SPECIALIST/FINANCIAL ACCOUNT
Capital One/Sitel Philippines
01.2017
LOCAL STORE MARKETING REPRESENTATIVES
Riyadh International Catering Corp
01.2016 - 01.2017
HOST
Riyadh International Catering Corp
01.2015 - 01.2016
SERVICE CREW, McDonald’s
01.2015
DATA ENCODER
Capiz International Lending Corporation
01.2013 - 12.2013
SALES ASSOCIATE
Suyen Corporation, BENCH BOUTIQUE
01.2010 - 01.2011
Bachelor of Science - Computer Science
Filamer Christian University
Bachelor of Science - Industrial Technology
Capiz State University
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