Aramwel Mondero
Cabuyao City, Laguna,Philippines
Summary
Results-driven Technical and Sales Expert leveraging technical knowledge to deliver effective solutions. Delivers impactful product presentations that guide informed customer decisions. Utilises analytical skills for market analysis and sales forecasting to support strategic objectives. Promotes positive customer experiences through strong communication and problem-solving skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Technical and Sales Expert
Asurion
Sta. Rosa City, Laguna, Philippines
04.2024 - 09.2026
- Led product demonstrations and presentations to highlight features and benefits effectively.
- Applied innovative upselling techniques to increase customer order value and encourage future purchases.
- Utilised extensive product knowledge to resolve complex customer inquiries and provide detailed information.
Technical Support
Ibex
Paranaque
10.2019 - 01.2024
- Provided technical support to clients, resolving issues promptly and improving customer service quality.
- Assisted customers with technical support issues, guiding them through troubleshooting steps.
- Provided technical support to clients, offering expert advice on battery maintenance and optimisation.
- Designed websites to enhance user experience, resolved email issues to ensure communication efficiency, and provided phone troubleshooting support to assist users effectively.
Education
Diploma of Higher Education - Bachelor Of Secondary Education
Pangasinan State University
San Carlos City, Pangasinan01-2019
Skills
- Technical sales
- Product demonstrations
- Technical troubleshooting
- Customer relationship management
- Customer retention strategies
- Computer literacy
Microsoft Office proficiency
- Effective communication
Interpersonal skills
- Team player
Team player
Certification
SEMINARS:
· United Nation’s Seminar
· Federalism Seminar
· Criminal Justice Seminar
· Environmental Awareness Seminar
· SOaNoA Seminar
· Gender And Development Seminar
· University Student Teachers’ Convention
References
CHARACTER REFERENCES:
ERICH BERNABE TRINIDAD
(Asurion Coach) - 09663351406
Asurion Techlog Center Philippines
DR. ROWENA C. VILLAMIL
(KESAP Adviser) - 09453581864
Pangasinan State University
MR. JESTER T. LEONARDO
(School Teacher) - 09357279735
Urbiztondo Integrated School
Timeline
Technical and Sales Expert
Asurion
04.2024 - 09.2026
Technical Support
Ibex
10.2019 - 01.2024
Diploma of Higher Education - Bachelor Of Secondary Education
Pangasinan State University