Summary
Overview
Work History
Education
Skills
Timeline
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Araceli Abella

Dasmarinas, Province Of Cavite,CAV

Summary

Dynamic Operations Manager with a proven track record at JUUGO WING TRAVEL AND SERVICES CO., specializing in customizing Japan tours and packages. Excelled in fostering partnerships and negotiating with vendors, enhancing operational efficiency and client satisfaction. Skilled in team leadership and problem-solving, consistently delivering tailored travel solutions that resulted in repeat business.

Overview

9
9
years of professional experience

Work History

Travel Agency Operations Manager

JUUGO WING TRAVEL AND SERVICES CO.
Dasmarinas, Province Of Cavite, Philippines
12.2015 - Current
  • Established partnerships with local businesses to create unique travel packages tailored to client preferences.
  • Developed strong relationships with vendors for better travel deals and more options for clients.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Handled customer complaints promptly and professionally, resolving issues to maintain client satisfaction.
  • Collaborated with other department managers to identify areas of improvement in company operations, resulting in increased efficiency.
  • Negotiated competitive rates with vendors to provide cost-effective travel options for clients.
  • Developed tailored travel packages for corporate clients, resulting in repeat business and client satisfaction.
  • Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.

Education

Bachelor of Science - Accounting

COR JESU COLLEGE
Digos, Province Of Davao Del Sur, Philippines
10-1987

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Client relationships
  • Invoice processing
  • Operations oversight
  • Operations monitoring
  • Customizing Japan Tours & Packages
  • Hotel Reservation
  • Flight Booking Reservation

Timeline

Travel Agency Operations Manager

JUUGO WING TRAVEL AND SERVICES CO.
12.2015 - Current

Bachelor of Science - Accounting

COR JESU COLLEGE

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Araceli Abella