Guest Relations Associates
April Rose
11.2024 - Current
- Enthusiastic and dedicated hospitality professional seeking a Guest Relations Associate position. Bringing a strong foundation in tourism management, excellent customer service skills, and adaptability in fast-paced environments. Committed to creating memorable guest experiences and contributing to the success of a dynamic hotel team.Implemented quality assurance measures by routinely inspecting rooms and public areas for cleanliness and maintenance standards.
- Streamlined check-in and check-out processes for improved efficiency and guest experience.
- Contributed to revenue growth by upselling room upgrades and additional services when appropriate.
- Ensured prompt delivery of requested items such as extra pillows or blankets, enhancing guest comfort during their stay.
