April Rose Ortega
ESL Teacher
Argao Province Of Cebu,CEB
Summary
Dedicated ESL teacher with a strong background in fostering supportive learning environments for diverse students. Proven ability to engage learners through interactive online instruction while leveraging empathy and cross-cultural communication skills to build rapport and enhance student success.
Overview
3
3
Languages
2
2
Certifications
1
1
year of professional experience
Work History
ESL Teacher
51Talk
01.2026 - Current
- Delivered engaging English language lessons to diverse students worldwide.
- Utilized online teaching platforms to facilitate interactive learning experiences.
- Fostered a positive and supportive classroom environment for all learners.
Customer Service Representative
Qualfon
08.2025 - 12.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Handled high call volumes while ensuring customer satisfaction standards were met.
- Collaborated with team members to streamline processes, improving overall workflow efficiency.
Education
Bachelor's Degree - Applied Linguistics
Cebu Technological University
Argao, Cebu, Philippines07.2025
Skills
Classroom teaching
Virtual online instruction
Time management
Feedback implementation
Empathy and patience
Information technology literacy
Cross-cultural communication
Student engagement
Language acquisition
Communication strategies
Building rapport
Certification
Teaching English to Speakers of Other Languages: 2026-03 - No expiration date
Timeline
ESL Teacher
51Talk
01.2026 - Current
Customer Service Representative
Qualfon
08.2025 - 12.2025
Bachelor's Degree - Applied Linguistics
Cebu Technological University