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Hi, I’m
April Rose Kelly
General Virtual Assistant
Angeles
Summary
Dependable professional with experience providing administrative, organizational, and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Hubspot and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Skills
Scheduling and calendar management
undefinedSoftware
Later
G Suite
Asana
Hubspot
Gmail
MS Office suite
Doodle
Hunterio
Hotsuite
Overview
1
year of post-secondary education
2
Certificates
Work History
iQOR
Customer Service Representative
12.2013 - 02.2014
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
Education
Asian Institute of Science & Technology, Mabalacat Dau Pampanga Philippines 2009
Associate of Business Administration from Information Management
06.2011 - 05.2012
Certification
Must-Have Skills (Training) for Virtual Assistants in 2023
Timeline
Must-Have Skills (Training) for Virtual Assistants in 2023
03-2023
Learn To Create an Automated Invoice or Receipt - Excel 2016
09-2022
Customer Service Representative
iQOR
12.2013 - 02.2014
Asian Institute of Science & Technology
Associate of Business Administration from Information Management
06.2011 - 05.2012
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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