April Joy Pulga, ECE, ECT
Taguig City
Summary
Experienced individual with strong verbal and written communication skills pursuing challenging opportunities as a professional in the field of Engineering.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Specialist
Samsung Electro-Mechanics Philippines
Laguna
06.2018 - Current
- Manages bulk process best practice and improvement items for defect and yield improvement
- Responsible for training team members, setting strategy and monitoring progress towards goals.
- Organize and manage manufacturing workflows and resources
- Responsible for determining the goals that members will work toward.
- Responsible for deciding how to approach tasks and develop a plan to accomplish them.
- Develops best practices to product handling processing by process defect analysis
- Responsible for designing, implementing, and reviewing the procedures involved in manufacturing processes.
- Conducts root cause analysis per defect and implement countermeasure until standardization
Associate Software Engineer
Accenture, Inc
Mandaluyong
05.2017 - 05.2018
- Provide technical guidance to customer’s client/end users via call/email in using Office
- O365 services like Exchange Online, SharePoint Online, OneDrive for Business, Lync Online, Office 365 Pro Plus and Yammer
- Provide end-to-end support for client’s customers on system incidents until resolution, (when appropriate)
- Document and report gaps and/or issues identified during the operation to the Project’s leads
Education
Bachelor of Science - Electronics Engineering
Polytechnic University of The Philippines - Taguig
Taguig City04-2016
Skills
- General Management Leadership Data Analysis Investigative Reporting Project Management Proficient in Microsoft Office Interpersonal Communication Skill Root Cause Analysis
Accomplishments
- Best Technical Leader | 2023
- Core Engineer | 2020 ~ 2021
- Top 3 Presenter, Machine Improvement Competition | April 2023
- Topik I, Level 2 Passer | August 2022
- Top 1 Presenter, 15S Competition | August 2021
- Company Delegate - Suwon, South Korea | November 2019
- Topik I, Level 1 Passer | November 2018
Certification
- Licensed Electronics Engineer | October 2016
- Licensed Electronics Technician | October 2016
References
References available upon request.
Timeline
Technical Specialist
Samsung Electro-Mechanics Philippines
06.2018 - Current
Associate Software Engineer
Accenture, Inc
05.2017 - 05.2018
Bachelor of Science - Electronics Engineering
Polytechnic University of The Philippines - Taguig
- Licensed Electronics Engineer | October 2016
- Licensed Electronics Technician | October 2016
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