Months and counting experienced Carer/Caregiver
April Joy Crusio
Caregiver
Dumaguete City,Negros Oriental
Summary
Compassionate caregiver with a calm demeanor in high-pressure situations. Skilled in providing a range of services to ensure patient comfort and safety. Certified in first aid techniques and CPR, demonstrating expertise in emergency response. Exceptional at exhibiting proper bedside manner and specializing in the care of elderly patients.
Overview
7
7
Work History
Personal Carer
Family friend
01.2024 - Current
- Bathe the patient and check vital signs first thing.
- Perform a variety of chores for patients such as doing laundry, going to the store to purchase groceries, and directing proper use of medication.
- Prepare meals for the patient to keep a healthy, balanced diet and improve her health.
- Administered personal hygiene assistance to the patient at her bedside.
- Trained the family members on how to care for loved ones when staying with her and showed how to perform the basics of CPR.
Caregiver OJT
Private Patient and RHU Valencia, Negros Oriental
06.2024 - 06.2024
- Check vital signs
- Supported patient nutritional needs by facilitating NGT feeding.
- Provided support to patients undergoing dialysis three times a week.
- Assisted with personal care of stroke patient, performing tasks such as bathing, feeding, and housekeeping.
- Responded promptly to emergencies, including childbirth, accidents, and other medical emergencies.
- Administered first aid to individuals in need.
Customer Service Representative
(Pacific Virtual Services – PACBIZ)
05.2023 - Current
- Liable for all airport and medical cost computations.
- Responsible for updates on the Canada and US borders.
- Expert in handling inbound/outbound calls for airport and medical trips.
Member Escalations Team
ECE Contact Centers
11.2018 - 11.2022
- Expert in handling email and chat complaints.
- Resolved complaints in a timely manner.
- Override/bypass processes if necessary.
- Consistently sought ways to go above and beyond job requirements and exceed customer expectations.
Education
Certification - Caregiving Course
Sto. Nino Skils Training And Assessment / TESDA
Dumaguete, Province Of Negros Oriental, Philippines 01.2024 - 06.2024
Bachelor of Science - Business Administration
Cebu Institute of Technology University
Cebu City, Province Of Cebu, Philippines 06.2020 - 12.2020
Skills
- First aid
- Housekeeping
- Daily documentation
- Meal preparation/cooking
- Compassion
- Time Management
- Emergency response
- Patience
- Communication
- Documenting daily activities
Certification
• Caregiver Certificate
• Health Care Services Certificate
Timeline
Caregiver OJT
Private Patient and RHU Valencia, Negros Oriental
06.2024 - 06.2024
Personal Carer
Family friend
01.2024 - Current
Certification - Caregiving Course
Sto. Nino Skils Training And Assessment / TESDA
01.2024 - 06.2024
Customer Service Representative
(Pacific Virtual Services – PACBIZ)
05.2023 - Current
Bachelor of Science - Business Administration
Cebu Institute of Technology University
06.2020 - 12.2020
Member Escalations Team
ECE Contact Centers
11.2018 - 11.2022
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