Summary
Work History
Education
Skills
Timeline
Generic
April Bless Laspiñas

April Bless Laspiñas

Pagadian City, Zamboanga Del Sur

Summary

Friendly Service Crew with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.

Work History

Cafe Worker

The Promised Café
08.2023 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.

Call Center Representative (WFH)

Dynata Philippines, Inc.
07.2021 - 08.2021
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Bachelor Of Arts - Tourism Management

Pagadian City International College
Pagadian City, Zamboanga Del Sur

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Cleanliness and hygiene
  • Computer Skills
  • Order Taking
  • Adaptability and Flexibility
  • Multitasking and Organization
  • Good Communicator

Timeline

Cafe Worker

The Promised Café
08.2023 - Current

Call Center Representative (WFH)

Dynata Philippines, Inc.
07.2021 - 08.2021

Bachelor Of Arts - Tourism Management

Pagadian City International College
April Bless Laspiñas