APRIL ROSE EVASCO DELA TORRE
Blk 15 Lot 19 Asia 1 Kapayapaan Village Brgy Canlubang Calamba Laguna,LAG
Summary
A dedicated and hardworking individual with a strong background in customer service,
production operations, and sales. Possesses practical experience in overseeing production
lines, ensuring quality control, and maintaining high standards of service. Skilled in visual
inspection, managing team workflows, and handling customer inquiries efficiently. Known for
excellent communication skills, attention to detail, and the ability to thrive in fast-paced
environments. Seeking to leverage extensive experience as a factory worker, with a focus on
maintaining operational efficiency and safety standards.
Overview
10
10
years of professional experience
Work History
Customer Service Representative Officer
Lagoon Trend Corporation
01.2022 - Current
• Supervised customer service representatives, ensuring they met performance targets.
• Addressed and resolved customer inquiries, ensuring customer satisfaction.
• Tracked inventory and ensured product availability.
• Provided training and guidance to new staff members.
• Assisted with handling customer complaints and ensured swift resolution.
Production Operator ( Final Visual Inspector)
Taascor Management General Services ( FSCI)
01.2021 - 12.2021
• Conducted visual inspections of products to ensure compliance with quality standards.
• Identified defects or discrepancies in products and documented findings.
• Assisted in maintaining production timelines and ensuring deadlines were met.
• Supported the production team in maintaining efficient workflows.
• Ensured adherence to safety protocols and company policies on the production floor.
Sales Clerk
Mario D Boro Shoes (SM Dept Store)
02.2015 - 08.2015
• Assisted customers with product selection, offering detailed product information.
• Processed transactions accurately and efficiently.
• Maintained a clean and organized store environment.
• Promoted sales through excellent customer service and product recommendations.
• Ensured stock levels were adequately maintained and assisted with stock replenishment.
Education
Bachelor of Secondary Education -
Innovative College of Science And Technology
Brgy Malitbog Bongabong Oriental Mindoro 06-2013
Secondary School -
Lakeshore Eduactional Instituition
Brgy Canlalay Binan Laguna03-2009
Primary School -
Binan Elementary School
Brgy Sto Domingo Binan City Laguna03-2004
Skills
- Visual Inspection
- Problem Solving
- Customer Service
- Time Management
- Team Supervision
- Detail-Oriented
- Quality Control
- Process Improvement
Languages
English
Upper intermediate (B2)
Additional Information
PERSONAL INFORMATION:
AGE: 33 yrs. old
Date of Birth: April 23, 1991
Civil Status: Married
Citizenship: Filipino
Religion: Roman Catholic
Height: 152 cm
Weight: 110 lbs
CHARACTER REFERENCES:
JOAN FLORES
HR OFFICER – LAGOON TREND CORPORATION
09060537470
ROSVINCENT SANTOS
OPERATION MANAGER – LAGOON TREND CORPORATION
09213320992
I hereby certify that the information is true and correct to the best of my knowledge and belief.
April Rose Evasco Dela Torre
Applicant Signature
Timeline
Customer Service Representative Officer
Lagoon Trend Corporation
01.2022 - Current
Production Operator ( Final Visual Inspector)
Taascor Management General Services ( FSCI)
01.2021 - 12.2021
Sales Clerk
Mario D Boro Shoes (SM Dept Store)
02.2015 - 08.2015
Bachelor of Secondary Education -
Innovative College of Science And Technology
Secondary School -
Lakeshore Eduactional Instituition
Primary School -
Binan Elementary School
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