Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
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April Marie Padrones

April Marie Padrones

Valencia City

Summary

*Offering strong communication abilities and genuine interest in customer service, eager to learn and thrive in call center environment. Brings foundation in problem-solving and adaptability, ensuring rapid acquisition of necessary skills. Ready to use and develop communication and technical skills.


*Developed versatile skill set in structured, data-driven environment, seeking to transition into new field. Demonstrated ability to handle complex data sets and conduct thorough research. Looking to leverage analytical and organizational skills to contribute effectively in different professional arena.

Overview

3
3
years of professional experience

Work History

Dairy Cattle Farmer

MINDANAO DAIRY CATTLE, TRAINING & RESEARCH CENTER
06.2023 - 10.2024

1. Streamlined cattle movement among pastures by designing effective rotational grazing systems that ensured adequate forage availability throughout the year.

2. Planned, directed, delegated and performed daily chores for farm.

3. Maintained growth, feeding, production, and cost records for dairy livestock.

Enumerator

DA-Agricultural Training Institute Region 10
10.2022 - 11.2022
  • Increased efficiency in data entry by accurately inputting collected information into the designated database system.
  • Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
  • Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
  • Improved data accuracy by diligently conducting office-office surveys and recording responses.
  • Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
  • Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.

Customer Service Representative

Teleperformance
04.2022 - 09.2022
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

Master of Science - Agricultural Development

JH Cerilles State College
Dumingag, Province Of Zamboanga Del Sur, Philippines
08-2026

Bachelor of Science - Animal Science

Central Mindanao University
Musuan, Maramag, Bukidnon
08-2021

Valencia National High School
Valencia City, Bukidnon
06-2015

Busco Central Elementary School
Busco, Butong, Quezon, Bukidnon
06-2011

Skills

  • Time management
  • Quick decision making
  • Excellent leadership and team player skills
  • Computer literacy
  • Proficient multitasking skills
  • Effective problem solving skills

References

WINSON M. GUTIERREZ, PhD, DIRECTOR, MINDANAO DAIRY CATTLE TRAINING & RESEARCH CENTER, Bukidnon, Philippines, +63917-550-3214

Personal Information

  • Date of Birth: 04/03/99
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Catholic

Timeline

Dairy Cattle Farmer

MINDANAO DAIRY CATTLE, TRAINING & RESEARCH CENTER
06.2023 - 10.2024

Enumerator

DA-Agricultural Training Institute Region 10
10.2022 - 11.2022

Customer Service Representative

Teleperformance
04.2022 - 09.2022

Master of Science - Agricultural Development

JH Cerilles State College

Bachelor of Science - Animal Science

Central Mindanao University

Valencia National High School

Busco Central Elementary School
April Marie Padrones