Hi, I’m
April Caliguid
Travel Agent
Puerto Princesa City,PLW
Timeline
Administrative Assistant
Provincial Government of Palawan
03.2016 - Current
Area Business Travel Sales Coordinator
Tropical Paradise El Nido
2015 - 2016 (1 education.year_Label)
Philippine Christian University
Associate of Science
Work History
Provincial Government of PalawanPuerto Princesa City, Philippines
Administrative Assistant
03.2016 - Current
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Tropical Paradise El NidoEl Nido, Palawan, Philippines
Area Business Travel Sales Coordinator
2015 - 2016 (1 education.year_Label)
Job overview
- Assisted clients with managing their budgets for business travel expenses, identifying cost-saving opportunities whenever possible.
- Collaborated with marketing team to create effective promotional materials targeting potential corporate clients.
- Increased client satisfaction by efficiently managing and coordinating business travel bookings.
- Consistently met or exceeded sales targets through proactive outreach efforts, including cold calls, networking events, and trade shows.
Overview
9
years of professional experience
Education
Philippine Christian University Dasmariñas, Cavite
Associate of Science
University Overview
Skills
- Customer Service
- Data Entry
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Filing
- Clerical Support
- Strong Problem Solver
- Critical Thinking
- Recordkeeping
- Verbal Communication
- Data organization
- Appointment Scheduling
- Invoice Processing
- Event Coordination
- Mail Management
- Letter preparation
- Mail distribution
- Staff Management
- Payroll and budgeting
- Quality Assurance
- Internal Communications
- Social media knowledge
- Confidential Document Control
- Resourceful
- Records administration