Apraille June Monteras
Muntinlupa
Summary
Analytical Senior QA Engineer with 11 years of experience in Subcon and Supplier In-Process Quality Control focused on applying sound engineering principles using both traditional and innovative methods. Areas of expertise include data analysis, speedy problem-solving techniques and decision-making for manufacturing production issues and quick respondent to customer claims and feedback. A subject matter expert who specializes on SMT Industry standards and compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Quality Control Engineer
Toshiba Information Equipment Phils., Inc.
10.2023 - Current
- Enhanced product quality by implementing rigorous testing and inspection procedures and identifying areas for improvement.
- Reduced production errors by developing comprehensive quality control plans and training staff on best practices.
- Ensured compliance with industry standards by conducting thorough audits of manufacturing processes and materials.
- Streamlined quality control processes, resulting in increased efficiency and reduced manufacturing losses.
- Maintained safe working environment by enforcing safety protocols within Quality Control department, reducing workplace accidents.
- Supported new product development initiatives by providing expert input on design specifications, regulatory requirements, and risk assessments.
- Lead a team of junior engineers effectively, fostering professional growth while maintaining high level of productivity.
In-Process Quality Control Engineer
Toshiba Information Equipment,Inc. Phils
01.2013 - 09.2023
- Assisted technical support department in troubleshooting product returns and manufacturing support to ensure customer satisfaction
- Performed data analysis and provided recommendations to achieve quality metrics and targets
- Manages qualification by thorough checking, verifying and validation of requirements needed for new product, process, production lines and machines before mass production or implementation in the business unit
- Improved overall manufacturing efficiency by conducting thorough audits and addressing identified gaps.
- Spearheaded development of subcon in process Quality Control and Quality Systems
- Handled department budget for expenses and subcon assembly costs
- Spearheaded reduction of detection lead time of alarming particle count for FPCA (Flexible Printed Circuit Board Assembly) by 70% (30days -7 days) through implementation of LPC monitoring at supplier stage
- Contributed to cost reduction activities by leading projects such as: Streamlined inspection processes for increased efficiency and reduced manpower cost by 25%.
- Implemented FPCA Functional testing streamlining to eliminate unnecessary scrappage which improved FPCA scrap cost by 50%
- Unified LPC monitoring for different HDD products to eliminate $5.7K annual cost for laboratory and equipment fees.
Customer Representative
Panasiatic Solutions
12.2011 - 03.2012
- Catered inbound customer calls daily in a friendly and courteous manner
- Assisted basic trouble shooting issues related to prepaid phones and cell card loading
- Provide information on additional products and services
- Recognized as one of the Top 100 agents on Tier One.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Provided expert product knowledge to customers, enabling them to make informed purchasing decisions.
Education
Bachelor of Science - Electronics and Communications Engineering
University of St La Salle
Bacolod City, Negros Occidental03.2011
Skills
- Strong communication skills: written and verbal
- Critical thinking and problem-solving techniques
- Strong work ethic
- Attention to detail
- Time management skill
- Knows to prioritize and handle multiple tasks and deadlines
- Quick and risk-based decision making
- Proficient in using Microsoft Office
- Knowledgeable in using Spotfire and Minitab for data analysis
- Budget-oriented in utilizing company resources
- Preventive Action Planning
- Quality Inspection Tools
Accomplishments
- 10-year Toshiba Service Awardee (2023)
- 5-year Toshiba Service Awardee (2018)
- Successful implementation of MI Methodology for DMAIC project: "Reduction of Detection Leadtime of Contamination on Electrical Parts (FPC/FPCA) from 30days to 5 days". (Mar 2016)
- ECE Licensure Passer (Oct 2012)
- Dean’s Listee (AY 2010-2011)
Certification
- AIAG VDA Process Failure Mode Effect Analysis (PFMEA Ver1) - BSI Training Academy, Pasig City, Metro Manila
- Managing and Conducting Internal Audit - ISO 9001:2015 Requirements and ISO 19011:2011 Guidelines - TUV Rheinland, Binan, Laguna
- Supplier Auditor Training - Neville Clarke, Pasig City, Metro Manila
- Process Based Internal Auditing - ISO 9001:2008 - Neville Clarke, Pasig City, Metro Manila
- Japanese Language and Culture N5 - Unmei Nihongo Center, Binan, Laguna
- Basic Statistical Process Control Training - Toshiba Phils- In house
- Basic Training Skills for Trainers - Toshiba Phils- In house
- 16 Losses in Total Productive Maintenance - Toshiba Phils- In house
- Why-why Analysis Training - Toshiba Phils- In house
- Fault Tree Analysis Training - Toshiba Phils- In house
- Technical Report Writing - Toshiba Phils- In house
References
Available upon request.
Timeline
Senior Quality Control Engineer
Toshiba Information Equipment Phils., Inc.
10.2023 - Current
In-Process Quality Control Engineer
Toshiba Information Equipment,Inc. Phils
01.2013 - 09.2023
Customer Representative
Panasiatic Solutions
12.2011 - 03.2012
Bachelor of Science - Electronics and Communications Engineering
University of St La Salle
- AIAG VDA Process Failure Mode Effect Analysis (PFMEA Ver1) - BSI Training Academy, Pasig City, Metro Manila
- Managing and Conducting Internal Audit - ISO 9001:2015 Requirements and ISO 19011:2011 Guidelines - TUV Rheinland, Binan, Laguna
- Supplier Auditor Training - Neville Clarke, Pasig City, Metro Manila
- Process Based Internal Auditing - ISO 9001:2008 - Neville Clarke, Pasig City, Metro Manila
- Japanese Language and Culture N5 - Unmei Nihongo Center, Binan, Laguna
- Basic Statistical Process Control Training - Toshiba Phils- In house
- Basic Training Skills for Trainers - Toshiba Phils- In house
- 16 Losses in Total Productive Maintenance - Toshiba Phils- In house
- Why-why Analysis Training - Toshiba Phils- In house
- Fault Tree Analysis Training - Toshiba Phils- In house
- Technical Report Writing - Toshiba Phils- In house
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