Apple Misada
Parañaque City
Summary
Experienced professional with over a decade of corporate wisdom, eager to share valuable insights with the next generation. Leveraging diverse industry knowledge to drive strategic decision-making and deliver exceptional results. Proven track record of fostering collaborative relationships and effectively communicating complex concepts to both technical and non-technical stakeholders. Passionate about mentoring and developing talent, committed to empowering others to achieve their full potential.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Practice Assistant
White & Case Global Operations (Manila) LLP
09.2022 - Current
- Assists the team leaders by helping the new joiner practice assistants adjust to their new roles and by guiding them on how to build relationships with their allocations
- Conducts trainings on matter management, lawyers' daily time entries, introductory calls with allocations and meeting etiquette as requested by the team leaders
- Provides support to the day to day operations Private Equity Partners and Associates based in the UK
- Manages the calendars of the lawyers
- Coordinates with different departments and clients to arrange meetings
- Completes general administrative tasks (i.e. expense reports, travel arrangements, meeting logistics, etc.)
- Runs conflicts searches and submits matter opening requests
Executive Assistant
SofCap, Inc.
09.2021 - 09.2022
- Led the administrative staff
- Managed the daily tasks of the administrative/HR assistants, accounting assistants, office assistants and company drivers of the Manila and Pampanga offices
- Provided executive support to the Chief Executive Officer, Legal Director, Finance Director and Operations Director
- Acted as personal assistant to the Chief Executive Officer and the Legal Director
Consumer Asia Pacific Quality Systems Regional Administrator
Johnson & Johnson International (Singapore) Pte Ltd ROHQ
09.2015 - 01.2020
- Asia Pacific Subject Matter Expert in Consumer Business Quality Systems (EtQ Symphony, ETS TrackWise, ComplianceWire and Qlik)
- Ensured strong representation of Asia Pacific in the Global Quality Systems Administrative team
- Provided guidance to both Asia Pacific users and local administrators of the Consumer Business Quality Systems
- Ensured CAPA-INV due dates are met in a timely manner which resulted in favorable Asia Pacific metrics results through training and managing the local administrators
Consumer Science Asia Pacific Administrative Assistant
Johnson & Johnson International (Singapore) Pte Ltd ROHQ
03.2009 - 09.2015
- Provided administrative support to the Asia Pacific Consumer Science Regional Director and her team located in the Philippines, South Korea, India and China
- Managed the Consumer Science website
- Built databases for Asia Pacific Consumer Science studies and budget tracking
- Provided project management assistance to various Consumer Science projects within Asia Pacific by facilitating consumer FGDs, conducting field interviews, managing consumer demos and acting as point person of research agencies during consumer data gathering/fieldwork phase of consumer studies
- Handled contracts between Asia Pacific Consumer Science and research agencies/suppliers
Senior Customer Service Specialist
Convergys Philippines Services
11.2007 - 03.2009
- Attended to customers' needs such as order taking, tracking of their orders and forwarding their concerns to appropriate channels for Walmart.com, HSBC Card Services, ProActiv and Sheer Cover
- Mentored new customer service specialists at the request of the team leaders
Education
Bachelor of Arts - Journalism
University of The Philippines
DilimanSkills
- Passion to share my learnings and insights to reach business goals
- Passion to learn and use new leadership and management approaches
- Strong database development skills
- Basic internal auditing skills
- Attention to details
- Leadership and people skills
- Empathy
- Proficient in administrative tasks
- Knowledgeable in basic consumer research
- Knowledgeable in business writing
- Knowledgeable in advertising and public relations
- Knowledgeable in events planning and management
- Knowledgeable in HTML
- Knowledgeable in Microsoft Office applications
Seminars And Trainings Attended
- John Maxwell’s Becoming a Person of Influence Seminar
- Informatics Institute Crash Course on Windows Movie Maker
- Leading without the Title for Executive Assistants and Administrators
Hobbies and Interests
- ThetaHealing
- Kundalini Yoga
- Charity Works
- Discovering the wonders of nature
Certification
Certified Practice Assistant
White & Case LLP Issued Oct 2022
Certified Practitioner of ThetaHealing
ThetaHealing Institute of Knowledge
Issued Nov 2018
Credential ID 11-11-T-27595-2018-P-219
Timeline
Practice Assistant
White & Case Global Operations (Manila) LLP
09.2022 - Current
Executive Assistant
SofCap, Inc.
09.2021 - 09.2022
Consumer Asia Pacific Quality Systems Regional Administrator
Johnson & Johnson International (Singapore) Pte Ltd ROHQ
09.2015 - 01.2020
Consumer Science Asia Pacific Administrative Assistant
Johnson & Johnson International (Singapore) Pte Ltd ROHQ
03.2009 - 09.2015
Senior Customer Service Specialist
Convergys Philippines Services
11.2007 - 03.2009
Bachelor of Arts - Journalism
University of The Philippines
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