Open To Work
Antonette Marie L. Repato
Bais City
Summary
Analytical and adaptable individual with experience in government internships and customer service. Skilled in records management and data organization, contributing to effective team support and streamlined operations. Committed to enhancing organizational efficiency and facilitating exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Government Intern
Sugar Regulatory Administration
Mabinay
06.2025 - 12.2025
- Surveyed sites, collected measurements, and assessed project conditions.
- Performed inspections of finished constructions.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Gathered and sorted data for reports and files.
- Handled incoming calls and directed callers to appropriate department or employee.
- Handled confidential information with discretion and integrity.
- Assisted with set up for social events and food deliveries.
- Provided HR administrative assistance to management team.
Customer Service Representative
Qualfon
Dumaguete
11.2023 - 05.2024
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Science - Agricultural And Biosystems Engineering
Central Philippines State University
Kabankalan City07-2023
Skills
- Analytical skills
- Administrative support
- Records management
- Customer service
- Word processing
- Adaptability and flexibility
Languages
English
Proficient (C2)
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteHybridOn-SiteSalary Range
₱590/hr - ₱1000/hrTimeline
Government Intern
Sugar Regulatory Administration
06.2025 - 12.2025
Customer Service Representative
Qualfon
11.2023 - 05.2024
Bachelor of Science - Agricultural And Biosystems Engineering
Central Philippines State University