Antonello Neil Jaymalin
Healthcare Operations
Paranaque
Summary
I have been in the healthcare industry for more than 30 years and in various roles and in various settings that includes hospital, dialysis centers and out-patient diagnostic clinic management and healthcare education for both under and post graduates. Experience evolves from start-up, licensing and accreditation up to actual operations. Has been in charge of the P&L of all involvements in healthcare operations.
Professional with strong leadership skills and strategic thinking, prepared for senior management role. Experienced in driving organizational success through effective team collaboration and adaptive problem-solving. Strong focus on achieving results, stakeholder management, and operational excellence. Skilled in strategic planning, project management, and communication, with reputation for reliability and flexibility in changing environments.
Overview
34
34
years of professional experience
2023
2023
years of post-secondary education
Work History
VP of Education / Consultancy
California Metropolitan University
09.2024 - 11.2024
- Development of educational curriculum for BS Nursing and BS Healthcare Management
Vice President of Education
Healthcare & Technology Academy (HCT)
06.2023 - 09.2024
- Development of teaching scenarios using actual hospital operations cases from admission to discharge, pediatric emergencies, surgical and obstetrical procedures
- CPD (Continuing Professional Education) units application of each module from PRC (Professional Regulations Commission) to aide in licensure renewal of participants (post-grad) total approved CPD units for Nurses by the PRC is more than 80 CPD units, bulk is Obstetrical nursing with face to face skills at 45 CPD units, JCI modules (3 modules) at 9 CPD units, Critical Care Modules 3 modules comprising of Basic ECG at 6 CPD units, in-house BLS / ACLS at 12 CPD units, Tracheostomy Care at 12 CPD units
Chief of Staff of the Group 2 President
University of Perpetual Help Medical Center – Las Pinas
Las Pinas
07.2019 - 04.2023
- As Chief of Staff, acts as the President, in his absence
- Assist in the oversight of businesses under group 2 covering Human Resources, Finance, Marketing, Medical Affairs & Clinical Operations
- Implementation of the FMEA process (Failure Mode and Effects Analysis), a JCI Patient Safety approach
- Implementation of the “Supplemental Nurse Training Process” wherein all new hires are rotated during their first 4 mos
- Prior to their permanent area assignment, in the different special areas to ensure exposure and stop gap measure for adequate coverage of all critical areas for patient safety and in response to the pandemic and attrition issues at the time
- Admission and Discharge TAT monitoring to ensure that the ER is not unnecessarily burdened with overstaying patients – in coordination with the Nursing Bed Managers and Admitting Manager
- Target achieved by decreasing wait or transfer time from 2 hours to 30 minutes after admission orders
- Real time and automated TAT monitoring in the ER
- Creation of a COVID specific bed allocation, own pathway observing cross contamination thru construction of the yellow lane through the Engineering and Health and Safety Department of the hospital
- Coordination and Special Arrangement with Pharmaceutical & Medical Supplier and the LGU for regular top – up of PPE’s either through free disposables or at cost issuance and as a temporary form of reward and rebates upon hitting targets of procurement
- Automated queueing implementation from registration to diagnostic testing post payment for Out-Patient decreasing idle time / wait time and unnecessary crowding
- Business under Group 2 are the following; Hospital, main business with the ff as subsidiaries; HC&D – a revived 40 year old HMO, Sol y Viento – Resort in Pansol, Laguna, Jonelta Foundation – a charity institution catering to hospital care, AltaLand – a construction company
- With approval limit of 499,000 pesos – audited monthly
- Ensured regulatory compliance across all divisions by developing thorough policies and procedures.
AVP – Patient Safety, Experience, Training and Quality Management
Reliance Care Inc. (A Unilab subsidiary – HealthCare)
07.2016 - 01.2019
- In charge of standardization of work processes in all subsidiaries of Reliance Care Inc
- (Healthfirst Clinics, Dialysis Centers, Corporate Clinics)
- Acting Administrative Director for the Dialysis Centers in compliance with the licensure requirement
- Oversees all incident report handling and implementation of corrective and preventive action
- Coordinates with health regulatory bodies to ensure compliance of the healthcare BU (ActiveOne and HealthFirst)
- In charge of onboarding of all clinical staff prior to site deployment (Corporate Clinics)
- Instrumental in the licensing and accreditation of 4 Healthfirst Clinics (Makati, Alabang, MOA, LIMA)
Vice-President, Patient Safety and Quality Management
QualiMed Health Network
05.2014 - 06.2016
- Management of the Quality Systems of the Network
- Audit (Process, Systems, Regulatory and Facilities) and Paramedical Training functions
- Implementation and Monitoring of Facility Safety Processes - FMEA process, a JCI Patient Safety approach
- Overseer of Safety Practices in the Ancillary and Nursing Services
- Licensing of new facilities - 3 hospitals, (Iloilo, Sta Rosa and Bulacan) 3 clinics (UP Town, Makati, Fairview Terraces)
- Total sites handled (4 hospitals - SJDM, Iloilo, DMMC, Sta Rosa) 7 Clinics (PGH, Makati, Trinoma, Libis, BGC, Fairview, Cebu)
- Credentialing of the Medical and Paramedical Staff – license and other verification processes
- Continuing Education of the Medical Staff
- Monitoring of the Medical Staff By-Laws and Clinical Practice Guidelines
- Control of Corporate Formulary
- Administrator of Supplier Related Training Budget and Modules (external training), primarily Siemens HC and Karl Storz
- Point person for the Japanese partnership on Quality in the workplace (Mitsubishi HealthCare, Japan)
Executive Director – Asian Hospital Charities Inc.
Asian Hospital
03.2013 - 05.2014
- Overall management of the foundation starting with re-accreditation by updating all local and national requirements in operating a charity foundation
- Assess and accept qualified applicants for medical or surgical subsidy and present them to the Board of Directors for final approval
- Establishes community linkages from Muntinlupa to Nagcarlan, Laguna
- Generate additional funds through fundraising projects (movie premiers, etc) and donor solicitation
- Was able to sponsor / cover for 3 adult open heart surgery patients, 1 pediatric heart surgery patient and 1 pediatric abdominal surgery patient
Director of Nursing
Asian Hospital & Medical Center
06.2011 - 03.2013
- Overall management of the division of nursing which includes Dietary Services and outsource Food and Restaurant Services
- Ensures that the Nursing Service Division is JCI accreditation ready
- Represents the Nursing Service during ManCom
- Building up of one entire nursing floor as specialty oncology floor where both in and out patient chemotherapy is catered
- Encouraged advanced degree completion for supervisors as a KPI for promotion to a higher post
- Decreased attrition rate from 25% to 12% (target during the period is 15%)
Director – Quality Management
Asian Hospital & Medical Center
02.2009 - 09.2012
- Layed down the foundation of quality processes and procedures in relation to the 4th edition JCI accreditation requirement
- Established hospital clinical and managerial measures
- Reviewed, revised, tested and improved established hospital practices
- Instrumental in the INITIAL hospital accreditation for Joint Commission International (JCI)
Assistant Director – Patient Care Services (Nursing & Ancillary Services)
Asian Hospital & Medical Center
07.2006 - 01.2009
- Assisted the Chief Nursing Officer in the management of the Nursing Services, Training Department and Infection Control
- Covers for Ancillary Services Operational and Administrative needs
- Established specialty training modules (critical care, career laddering, phlebotomy, infection control)
Part Time Lecturer – Nursing Leadership & Management
Southville International Schools and Colleges
10.2006 - 03.2007
Seconded as Applications Support Specialist – Information Technology Department
Asian Hospital & Medical Center
01.2006 - 07.2006
- Created in coordination with the Ancillary Services Director and clinical managers, work processes and procedures in relation to the hospital information system (AMALGA HIS)
Document Controller – Department of Quality Management
Asian Hospital & Medical Center
08.2001 - 01.2004
Patient Care Manager – Department of Critical Care & Emergency Services
Asian Hospital & Medical Center
02.2001 - 08.2003
Document Custodian – Nursing Services
Makati Medical Center
03.1999 - 12.2000
Sr. Area Manager – Pediatric ICU, 4th Surgical ICU step down unit, 4th Wing Peritoneal Dialysis Unit
Makati Medical Center
06.1997 - 12.2000
Training Coordinator – Nursing Services
Makati Medical Center
04.1996 - 12.2000
Assistant Unit Manager – Cardiovascular/Surgical ICU
Makati Medical Center
11.1992 - 03.1996
Staff Nurse – Medical/Surgical ICU & Coronary Care Unit
Makati Medical Center
Makati
06.1990 - 10.1992
Education
Doctor of Business Administration -
St Paul’s University
Masters in Business Administration - Healthcare
Ateneo de Manila Graduate School of Business
Masters of Arts - Nursing (Major in Clinical Teaching)
University of Asia & the Pacific
Bachelor of Science in Nursing - undefined
RTRMS
Skills
Results orientation
Diversity and inclusion
Collaborative mindset
Influencing skills
Ethical leadership
Work Planning and Prioritization
Process improvement
Attention to detail
Resource planning
Budget planning
Performance evaluations
Training and orientation
Reliability
Regulatory compliance
Decision-making
Specialty Certifications
- Registered Nurse, 0181481, 06/01/26
- Strategic HRM & OD, SAIDI, 02/01/21
- IV Therapy Trainor (ANSAP), 000999, 01/01/15
- Six Sigma Green Belt , Ateneo de Manila University, 11/01/10
- Certified Quality Associate, Underwriters Laboratories, 09/01/09
Membership
- Critical Care Nurses Association of the Philippines - 1112
- Emergency Nurses Association of the Philippines – EN00596
- Association of Nursing Service Administrator of the Philippines – 6561 (Lifetime)
- Philippines Society of Quality Assurance in Health Care
- Philippine Nurses Association – 19341
Continuing Education
- Strategic Human Resources & Organizational Development certification, SAIDI, Philippines, 02/01/21
- Hospital Efficiency & Quality Mapping, Fukouka Japan, 11/01/16
- Asian Hospital Management Awards, Hanoi Vietnam, 01/01/14
- Quality in Health Care Services, Marco Polo Hong Kong, 03/01/12
Advisory Speakership
- Value Added Selling & Leadership for Mid-Managers, Johnson & Johnson Asia Pacific Group, 06/01/22
- Hospital Financial Resiliency, Singapore, 01/01/15
- Patient Safety Congress Asia, 11/18/13 - 11/21/13, Hong Kong
Brief Description
I have been in the healthcare industry for more than 30 years and in various roles and in various settings that includes hospital, dialysis centers and out-patient diagnostic clinic management and healthcare education for both under and post graduates. Experience evolves from start-up, licensing and accreditation up to actual operations. Has been in charge of the P&L of all involvements in healthcare operations.
Timeline
VP of Education / Consultancy
California Metropolitan University
09.2024 - 11.2024
Vice President of Education
Healthcare & Technology Academy (HCT)
06.2023 - 09.2024
Chief of Staff of the Group 2 President
University of Perpetual Help Medical Center – Las Pinas
07.2019 - 04.2023
AVP – Patient Safety, Experience, Training and Quality Management
Reliance Care Inc. (A Unilab subsidiary – HealthCare)
07.2016 - 01.2019
Vice-President, Patient Safety and Quality Management
QualiMed Health Network
05.2014 - 06.2016
Executive Director – Asian Hospital Charities Inc.
Asian Hospital
03.2013 - 05.2014
Director of Nursing
Asian Hospital & Medical Center
06.2011 - 03.2013
Director – Quality Management
Asian Hospital & Medical Center
02.2009 - 09.2012
Part Time Lecturer – Nursing Leadership & Management
Southville International Schools and Colleges
10.2006 - 03.2007
Assistant Director – Patient Care Services (Nursing & Ancillary Services)
Asian Hospital & Medical Center
07.2006 - 01.2009
Seconded as Applications Support Specialist – Information Technology Department
Asian Hospital & Medical Center
01.2006 - 07.2006
Document Controller – Department of Quality Management
Asian Hospital & Medical Center
08.2001 - 01.2004
Patient Care Manager – Department of Critical Care & Emergency Services
Asian Hospital & Medical Center
02.2001 - 08.2003
Document Custodian – Nursing Services
Makati Medical Center
03.1999 - 12.2000
Sr. Area Manager – Pediatric ICU, 4th Surgical ICU step down unit, 4th Wing Peritoneal Dialysis Unit
Makati Medical Center
06.1997 - 12.2000
Training Coordinator – Nursing Services
Makati Medical Center
04.1996 - 12.2000
Assistant Unit Manager – Cardiovascular/Surgical ICU
Makati Medical Center
11.1992 - 03.1996
Staff Nurse – Medical/Surgical ICU & Coronary Care Unit
Makati Medical Center
06.1990 - 10.1992
Masters in Business Administration - Healthcare
Ateneo de Manila Graduate School of Business
Masters of Arts - Nursing (Major in Clinical Teaching)
University of Asia & the Pacific
Bachelor of Science in Nursing - undefined
RTRMS
Doctor of Business Administration -
St Paul’s University
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