ANTHONY EARL C. QUIMPO

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

• Internet Commerce Seminar - AMA Computer University, Villa Arca Subd., Proj. 8 Quezon City
• Mechatronics Seminar and Consulting - RCBC Plaza, Ayala Ave. Ayala Ave, Makati City
• On The Job Training - LARES (Land Registration Office System) East Ave, Quezon City

• CWT Online booking tool, PMG (People Mobility Gateway)
• IEX, eWFM, Pipkins, CMS Avaya, RTA
• Windows 98 to 2007 The Internet
• MS Office 97 to 2007 Database management
• System Analysis and Design Typing speed of 45 wpm

• Earning the Degree of BS Computer Science
• Rotaract Club of AMACU (Secretary)
• Author of Thesis Entitled “Information System on World Class Cuisine”
• Volleyball Player (Varsity)
• AMACU Glee Club (Member)

• Global Executive Analyst, 06/13/23, present, Provide executive support to various executives with complex organizational responsibilities. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the executives and their organization. Support the operations of the local office., Prepare a range of non-routine correspondence according to company guidelines for signature by executive, (i.e. brand compliance, proof reading materials for consistency, grammar, and spelling)., Compile, process and analyze data based on research objectives and prepare reports, Arrange and coordinate meetings/conferences in liaison with the Meeting and Events Planning team when applicable. Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials and follow-up correspondence with input and review by Executive). Follow up on action items and report status to Executives/meeting attendees. Identify potential speakers and provide local, on-site support as appropriate., Coordinate work with third-party suppliers - both internal and external - to address support needs and issues on behalf of the executive, Arrange conference calls, video conferences or data conferences occasionally involving a global audience, Assist with miscellaneous complex administrative tasks (i.e. locate and complete standard Accenture forms, provide invoicing and accounts reconciliation support, maintain voicemail/email distribution lists, may manage time and expense reports), Keep current and be knowledgeable on Accenture's tools and technology. Educate executives on new and existing technology / processes in order to support Accenture's overall strategy, Develop relationships with executives' clients and their Executive Support Associates, Record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines, May be responsible for coordinating the activities of other Executive Support Associates/Analysts for their team, this is defined as assigning tasks in a structured and formal way and on a regular basis., May anticipate travel needs of executive and independently coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive's availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures)., May prepare draft proposals and presentations with direction from Executive and/or support from other individuals or service departments, as necessary, May review and sort paper-based and electronic mail, identify/take action required where appropriate, May manage potential complex calendar / diary activity, including coordination of appointments for executives as well as extensive rescheduling. Keep executives informed as needed, May provide telephone support (i.e. answer calls promptly and courteously). Act as executives' representative to independently handle calls, May maintain contact and email distribution lists, Record and monitor work requests into the tracking tool in a timely manner according to local capabilities and guidelines, Proven ability to be flexible in a dynamic work environment.
• Senior Process Administrative Specialist, 04/06/20, 09/30/21, Patra Corporation, Philippines, Acting as the first point of contact, dealing with the correspondence and phone calls., Managing diaries and organizing meetings and appointments, often controlling access to the Manager/Executive., Booking and Arranging travel, Transport and accommodation., Organizing events and conferences., Reminding the Manager/Executive of important tasks and deadlines., Encoding, compiling, and preparing reports, presentations, and correspondence., Managing databases and filling systems, Implementing and maintaining procedures and administrative systems., Liaising with staff, suppliers and clients., Collating and filling expenses and Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management., Trained two assistants during a period of company expansion to ensure attention to detail and adherence to company policy
• Administrative Support/Executive Assistant, 11/23/18, 12/15/19, Ammex Isupport Worldwide, Provide administrative support to our team while working remotely., Perform various administrative tasks, including answering emails, handles quotation for equipment technology, training coordination, process post-sales support, organize notes or update CRM, scheduling meetings, etc., Ultimately, should be able to handle administrative projects and deliver high-quality work under minimum supervision.
• Executive Virtual Administration Specialist, 01/26/13, 08/15/18, Staff Virtual Inc (Virtoren Group), Assist the Directors and Advisers by preparing and formatting information for internal and external distribution. This may include writing letters and memos, compiling data for reports, creating computerized presentations, writing reports, transcribing dictation, editing, proofreading and other information preparation duties., Manage calendars, maintains executive appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel to make certain that identified priorities are addressed in a timely fashion helping to ensure that the use of the Boss time is focused on critical strategic issues., Screen and coordinate communications, draft correspondence for the Boss signature, track and follow up on requests identifying those of high importance which require attention., Make travel arrangements both local and international for the executive office, Filing and retrieving corporate records documents and reports., Follow up with appropriate staff to ensure requests and correspondence from Boss are responded to on a timely manner., Receives and log all documents for signature, review and approval of the Boss such as request for payment, billing, contracts, purchase requisition, purchase order etc., Audit of attachments for accuracy of computation and compliance with regulation., Maintains professional confidentiality and exercise discretion on internal and external information., Providing quality customer service, Managing the day to day operations of the office of the Directors and Advisers.
• Intraday Associate (Workforce Analysts), 11/24/08, 11/28/12, Stream Global Services Inc., Works in conjunction with many call center campaigns to monitor the flow of call volume, base staffing (drive revenues), Real-Time queue monitoring and interprets statistical trends. My position requires knowledge of a variety of database software designed to analyze the flow of work on the daily and real time basis. As a Workforce Analyst we rely on the in-house software such as eWFM, IEX, RTA, Avaya CMS and any existing type of workforce management software used to manage schedules, work flow and statistical data.
• Technical Support Representative, 04/12/08, 11/23/08, Stream Global Services, Production Frontline, responsible for all inbound customer queries. Deliver relevant resolution and expert advice to customers in an accurate manner on a technical and customer service aspect. Adhere to program's standard such as meeting the Accounts KPI goal and Customer Expectation.
• Flight and Hotel Reservations Specialist, 01/15/07, 03/19/08, Sykes Asia, Production Frontline, responsible for all inbound customer queries. Deliver relevant resolution and expert advice to customers in an accurate and polite manner in a customer service aspect. Adhere to program's standard such as meeting the Accounts KPI goal and Customer Expectation.
• MIS Recruitment Specialist, 08/17/05, 12/28/06, Olympic Village Group of Companies, Responsible for effective and fast recruitment processes both internally and externally. Responsible for providing current recruitment knowledge and trends within the market overall and also for multinationals. Work closely with assigned business’ HRMs to deliver recruitment needs., Suggest proper media for approaching the right caliber candidates. Follow up and coordinate with recruitment channels. Execute pre-screening and/or final phone/face to face interviews for junior & mid level posts & supports all parties in concern with assessment. Coordinate with universities, events in relation to targeted hires. Proactive coordination with departments for interviews., Supervise & interact closely with different teams as well as continuous follow up with on-boarding.

• Jaybee Pangilinan, +63.933.868.0409, Operations Team Leader, Patra Corporation, Jpangilinan@patracorp.com
• Mohammad Nasser, +63.917.890.3515, Director of Corporate Services, Patra Corporation, Mnasser@patracorp.com
• Ms. Noelle Araos, +63.969.1391881, Team Leader, Ammex Isupport