Anthony Maulino
COMPUTER ENGINEER
San Pablo City, Province Of Laguna,LAG
Summary
A graduate of computer engineering with a passion for innovation and a strong technical foundation. Persistent in my work and constantly strive for improvement. Proficient in Python and JavaScript, with a willingness to learn and adapt to new programming languages and technologies. Dedicated to leveraging advanced technologies to develop impactful solutions. Excellent problem-solving skills and a collaborative team player, ready to contribute effectively to any project.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Customer Experience Agent
Alorica Teleservices, Inc.
11.2024 - 02.2025
- Resolved customers issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
- Handled customer situations with empathy and patience, demonstrating a commitment to customer satisfaction at all times.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives.
ExpertsAcademy
02.2022 - 06.2022
- This was conducted via online webinars. Valuable experience was gained such as information security awareness and the evolution of cybersecurity.
Education
Bachelor of Science - Computer Engineering
Technological Institute of The Philippines
Cubao, Metro Manila, Philippines09-2024
High School Diploma -
Don Bosco Technical School
Papua New Guinea 04.2001 -
Skills
- Basic programming languages; python, javascript, HTML
- Computer networking
- MS programs
- Customer experience agent
SEMINARS TAKEN
- Comfac Technology Options Cloud Seminar Jun 2022
- Sparks of Motivation Apr 2022
- Introduction to malware threats Oct 2022
- Computer security Aug 2022
References
- Engr. Roman Richard - Technological Institute of the Philippine| Email: richard.cpe@tip.edu.ph
- Engr. Alonica R., Villanueva- Technological Institute of the Philippines| Email: avillanueva.cpe@tip.edu.ph,
Timeline
Customer Experience Agent
Alorica Teleservices, Inc.
11.2024 - 02.2025
ExpertsAcademy
02.2022 - 06.2022
High School Diploma -
Don Bosco Technical School
04.2001 -
Bachelor of Science - Computer Engineering
Technological Institute of The Philippines