Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Mancia

Anthony Mancia

Bacoor

Summary

Passionate and reliable individual seeking a role in the ready-made meal sector where I can leverage my strong organizational skills and experience in food production. Committed to delivering fresh, high-quality meals to customers while ensuring adherence to safety standards and promoting sustainable practices.

Overview

8
8
years of professional experience

Work History

Crew Kitchen Staff Member

Shanel Food and Beverage
03.2024 - Current
  • Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
  • Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.

Customer Service Representative

Alorica Phil
10.2022 - 08.2023


  • We handle inquiries and concern from customers with their bills, troubleshooting mobile connection / collecting past due payments and restoring their service

Technical Support Representative

Teletech
01.2019 - 05.2019
  • Assisting customer with troubleshooting their wifi connection

Customer Service Representative

Alorica Phil
10.2018 - 12.2018
  • As a CSR of an E-Commerce Company, we help customers tracking their orders and help process return/refund

Merchandiser

Prestige Promotion Inc.
03.2017 - 11.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

Information Technology - Coding

Datacom Institute of Computer Technology
Imus
12.2018

Skills

  • Multitask
  • Quality Assurance
  • Attention to detail

Languages

Tagalog
English

Timeline

Crew Kitchen Staff Member

Shanel Food and Beverage
03.2024 - Current

Customer Service Representative

Alorica Phil
10.2022 - 08.2023

Technical Support Representative

Teletech
01.2019 - 05.2019

Customer Service Representative

Alorica Phil
10.2018 - 12.2018

Merchandiser

Prestige Promotion Inc.
03.2017 - 11.2017

Information Technology - Coding

Datacom Institute of Computer Technology
Anthony Mancia