Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ANTHONY DOMINIC BERTULFO

Cebu
ANTHONY DOMINIC BERTULFO

Summary

Experience RE VA with a strong work Ethic and meticulous attention to detail. Proven track record since 2022, dedicated to providing exceptional support in the real estate industry, enjoys quality time with family, exploring new places, and creating lasting memories.

Overview

15
years of professional experience

Work History

Summit VA (Lokation FL)

Compliance Officer
11.2022 - 04.2025

Job overview

  • Checking/Triple-checking documents to ensure they comply with NAR
  • Answering Zoom Call and assisting the ith basic questions from agent. if complicated getting a request from an onsite registered RE agent for assistance.

Qwest BPO

TEAM LEADER
07.2020 - 06.2022

Job overview

  • Handling Team, making sure the operation will run smoothly and provide trainings and coaching for the team.
  • I make sure that the team are always on track and motivate them to deliver exceptional output.
  • I do answer questions, handle complaints, and provide support for clients and customers.

Qwest BPO

TECHNICAL AGENT
01.2017 - 07.2020

Job overview

  • Helping customers with their Bluetooth headsets and how to assist with connectivity between phone and bike.

Alorica PH

TECHNICAL AGENT
10.2016 - 12.2016

Job overview

  • Assisting customers via call for AT&T DTV users.

QUALFON PH

TECHNICAL AGENT / SUBJECT MATTER EXPERT
08.2014 - 07.2016

Job overview

  • Provide customer service and technical support under TRACFONE which includes billing (Verizon, Sprint AT&T and T-Mobile).

ONLINE FREELANCING
01.2010 - 01.2014

Job overview

  • Data Entry, Data gathering, Adult content Email, Web-Based games tester.
  • I normally I look for a project on getafreelancer.com and Odesk(now known as Upwork).

Education

Cebu Institute of Technology - University

Information Technology
01.2010

University Overview

South Western University

01.2008

University Overview

Skills

  • Collaborative problem-solving
  • Strong organizational abilities
  • Effective communication
  • Meticulous attention to details
  • Analytical problem-solving
  • Critical thinking skills
  • Zendesk CRM
  • MS Word
  • MS Excel
  • MS Office
  • CANVA

Timeline

Compliance Officer
Summit VA (Lokation FL)
11.2022 - 04.2025
TEAM LEADER
Qwest BPO
07.2020 - 06.2022
TECHNICAL AGENT
Qwest BPO
01.2017 - 07.2020
TECHNICAL AGENT
Alorica PH
10.2016 - 12.2016
TECHNICAL AGENT / SUBJECT MATTER EXPERT
QUALFON PH
08.2014 - 07.2016
ONLINE FREELANCING
01.2010 - 01.2014
South Western University
Cebu Institute of Technology - University
Information Technology

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ANTHONY DOMINIC BERTULFO