Dedicated hospitality and restaurant professional with over 9 years of experience in international and local restaurant operations. Skilled in restaurant management, team leadership, customer service, and food & beverage operations. Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Graceland Buffet Restaurant
02.2024 - 07.2025
Oversaw day-to-day restaurant operations, including staffing, scheduling, and customer service.
Monitored food quality, service standards, and compliance with safety regulations.
Handled inventory, cost control, and supplier coordination.
Trained and motivated staff to maintain service excellence and teamwork.
Implemented sales strategies, increasing customer satisfaction and revenue.
Restaurant Supervisor
Makimura Ramen Bar
Angeles Balibago
03.2024 - 01.2024
Supervised dining floor operations and ensured smooth workflow.
Coordinated with kitchen staff for timely and accurate food service.
Resolved guest concerns and complaints with professionalism.
Assisted in staff training, performance monitoring, and shift management.
Supported management in meeting sales targets and maintaining quality standards.
Restaurant Supervisor
Haocai Chinese Seafood Restaurant
Pasay City
06.2022 - 06.2023
Supervised dining floor operations and ensured smooth workflow.
Coordinated with kitchen staff for timely and accurate food service.
Resolved guest concerns and complaints with professionalism.
Assisted in staff training, performance monitoring, and shift management.
Supported management in meeting sales targets and maintaining quality standards.
Store Trainee/ Supervisor
Cafe Bateel International
Dammam
10.2019 - 04.2022
Company Overview: KSA Dammam
Learned and executed store operations, including sales, staffing, and customer service.
Supported managers in achieving performance goals and operational standards.
Assisted in menu planning, cost analysis, and store promotions.
Gained cross-functional training in kitchen, service, and management tasks.
KSA Dammam
Captain Waiter
Intercontinental Hotel Groups 5 Star
Dammam
02.2016 - 02.2019
Company Overview: KSA Dammam
Led a team of waiters in providing 5-star dining service to VIP and regular guests.
Coordinated with chefs and banquet teams for large-scale events.
Maintained high service standards in fine dining and banquets.
Trained junior staff on service protocols, etiquette, and guest relations.